Virgin Active - London

Address: 31 Topsfield Parade, Tottenham Ln, London N8 8PT, United Kingdom.
Phone: 2081244128.
Website: virginactive.co.uk.
Specialties: Fitness center, Exercise equipment store, Gym, Wellness center.
Other points of interest: Online classes, Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot, Sauna, Swimming pool, Membership required, Good for kids.
Opinions: This company has 373 reviews on Google My Business.
Average opinion: 3.6/5.

Location of Virgin Active

2081244128

Virgin Active is a well-known fitness center that offers a wide range of exercise equipment and wellness services. Located at Address: 31 Topsfield Parade, Tottenham Ln, London N8 8PT, United Kingdom, this gym is easily accessible and equipped with amenities for people with disabilities, including a wheelchair accessible entrance and parking lot.

At Virgin Active, you can find a variety of fitness classes, both online and onsite, that cater to all levels of fitness. They offer a membership required service that allows you to access their facilities and classes at any time that is convenient for you. The gym is good for kids, making it an ideal place for families to stay active and healthy together.

One of the standout features of Virgin Active is their state-of-the-art exercise equipment. From treadmills and weights to cycling machines and more, you'll find everything you need to get a great workout. The gym also has a swimming pool and sauna, providing a relaxing and rejuvenating experience after a long workout.

According to 373 reviews on Google My Business, Virgin Active has an average rating of 3.6/5. Many customers have praised the gym for its cleanliness, friendly staff, and wide range of classes and equipment. However, some have noted that the membership fees can be expensive, so it's essential to consider your budget before signing up.

Reviews of Virgin Active

Michalis Zodiatis

4/5

The gym is overall very good. I only use the main floor so I cannot review the classes or the swimming pool which is what seems that most people are complaining about.

The staff is friendly, I never had any issues. The changing rooms are usually clean. If you go during peak times, they're messier, but this happens in most gyms. The showers are decent but they could use some TLC. Shower gel and shampoo always seems to have run out.

The actual gym floor is great - very spacious and has everything you need to work out. However is definitely needs an update; the machines are quite old and they need to be replaced. When it's busy, you sometimes have to wait for a machine or a bench. Only downside is that it becomes very messy very quickly, as most people don't put the equipment they use back where it should be so there are weights, mats etc. lying everywhere. Overall very good but a refresh is needed, especially in light of relatively high membership fees.

Lee Jerome Jardine Johnson

5/5

I recently visited Virgin Active Crouch End as a guest and had an excellent experience! The facilities are top-notch, especially the swimming pool and sauna, which provided a perfect way to unwind after a workout. Everything was clean, well-maintained, and exceeded my expectations.

I’d also like to give a special shout-out to Anton from the staff, who was incredibly helpful and friendly throughout my visit. His professionalism and positive attitude really made a difference. Overall, I highly recommend Virgin Active Crouch End for anyone looking for a quality gym experience!

Sandy Downs

4/5

EDIT: Robin is back! And doing the key aqua classes consistently and excellently - so my rating for the club improves from 2* to 4*. It's still very expensive and there's an awful lot of family swim sessions/ classes, so I would say only worth it if you want the pool and water classes and can flex your hours a bit. The gym is very good too but more competition around for that.

ORIGINAL: 2* - Very disappointed - they've cancelled all the aqua classes except Wednesdays, they keep cancelling classes last minute, and the pools are always taken up by swimming lessons. They hired a great aqua expert called Robin but we've only seen him once.

Now they've increased fees substantially - more than 10%. not impressed...

Suelen Fonseca

4/5

I was previously a member of Virgin Active and recently re-joined. Overall, the club is well-maintained, clean, and the staff are incredibly friendly, which I appreciate. However, I was quite surprised to see that the gym floor hasn't been upgraded in over 10 years! It's a bit disappointing. There’s still only one squat rack, no hack machine, no stair masters, and no seated calf raise machine.

I can’t help but wonder when the club will invest in upgrading the equipment to better reflect the premium membership fees. It would really enhance the experience and justify the monthly cost.

Dij

5/5

I had a great experience visiting this gym! The staff, especially Anna, were incredibly welcoming and made me feel right at home. The facilities are clean and well-maintained. The positive atmosphere here really sets it apart from other gyms I’ve been to. Highly recommend!?

Jazmin Batisti

2/5

A £130 gym with only one squat rack that everyone fights over. Very poor gym floor with old equipment. It’s ok if you like the pool but wouldn’t recommend if you like to strenght train.

Blackbird Digital Books

5/5

Very happy with membership. There are some fantastic class teachers here, esp for me: yoga, pilates, boxing. Easy booking system. Friendly. Great atmosphere. Changing rooms are fresh and clean. Easy 5/5.

Mohammed Jomanday

1/5

I joined Virgin Active a while ago and have my vitality membership in May and we are now in July however Virgin Active have been stringing me along for months in not setting not my account with the Vitally membership. I even paid £50 on top of my monthly bill to set up the account but yet they didn’t activate it. Two months later they then ask me for my ID and telling me that my account has not still not been set and the picture they themselves took of my membership account was not visible when you could literally see the number. I went to the Virgin Active in Crouch and they’ve promised to refund me the money they’ve just taken from my account however this morning I heard from another member of their staff saying they will not refund my money but will give me some of it from when my ID was requested. Bear in mind when I gave them my membership account, they did not ask me to give them my ID but I was only to pay £50. The worst service I have received from them and rude.