Straiton Argos (Inside Sainsbury's) - Loanhead

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Straiton Argos (Inside Sainsbury's)

Straiton Argos, located within the Sainsbury's supermarket at Straiton Mains, Straiton, Loanhead EH20 9PW, United Kingdom, is a popular retail destination offering a wide range of products and services. With a phone number of 3456015296, customers can easily reach out for inquiries or assistance. The store's website provides further information and the ability to browse products online: argos.co.uk.

Straiton Argos specializes in a variety of products and services, including:

• Department store - offering a wide range of products for every need
• Appliance store - providing home appliances of various brands
• Baby store - offering baby products and essentials for new parents
• Clothing store - carrying a range of fashionable and practical clothing options
• Electronics store - featuring a wide selection of electronic devices and gadgets
• Home goods store - offering home decor and furnishing products
• Jewelry store - presenting a range of jewelry options for every occasion
• Sporting goods store - providing sports equipment and accessories
• Toy store - offering a variety of toys for children of all ages
• Used office furniture store - offering pre-owned office furniture at affordable prices

In addition to their diverse product offerings, Straiton Argos provides the following services and conveniences for customers:

• Delivery - for home delivery of purchased items
• In-store pick-up - for customers who prefer to pick up their orders in-store
• On-site services - providing services such as product installation and assembly
• Same-day delivery - for urgent needs, offering same-day delivery options
• Wheelchair-accessible car park - ensuring easy access for customers with mobility issues
• Wheelchair-accessible entrance - providing easy entry for all customers
• Quick visit - for customers looking for a fast shopping experience
• Batteries - offering battery replacement services
• Credit cards, Debit cards, NFC mobile payments - providing multiple payment options for convenience

With a total of 201 reviews on Google My Business, Straiton Argos has earned an average rating of 3.9/5 stars. This indicates that customers appreciate the store's diverse product range and convenient services, although there is room for improvement in certain areas.

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"summary": "Straiton Argos, located inside Sainsbury's supermarket in Loanhead, offers a wide range of products and services, including appliances, electronics, and more. With convenient in-store and online options, customers can easily find what they need.",
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👍 Reviews of Straiton Argos (Inside Sainsbury's)

Toni D.

1/5

Liz the manager is not a nice human. I ordered two items in one order. One order, not two. But they sent half to be picked up. Didn’t make it clear in a messages, and all Liz kept saying was, you should’ve checked the order numbers as they’re different. Why would I want two separately if I placed ONE order? It never mentioned delivery or pickup 1 of 2. One digit different in the order numbers. One message was wait for a text confirmation. The next was, your order is ready. Would never think it would be two orders for one order placed of the exact same item. She was arrogant. Cancelled my order one second after I said well I’ll probably need to cancel it all as I don’t want to travel in here twice. Next words out my mouth were, I’ll call my partner to check, and she had clicked the cancel button already. She couldn’t wait. So obviously I thought she’d cancelled the WHOLE ORDER. No, she let me walk away without the item that was sat there, knowing fully that I should’ve taken it and it was the other she had cancelled. Utter horror of a human. And she couldn’t wait to tell me she was the manager. She was rolling her eyes constantly when I asked if she could see my point, as someone who doesn’t work at Argos - that I placed ONE order and would never expect two separate pickups. “No, I don’t. I would’ve obviously checked the order number”. She was honestly horrible, and knew what she was doing letting me think she’d cancelled it all and let me walk off without the item. Very manipulative and vindictive. Argos, get rid of that woman before she loses you more money.

Paul M.

5/5

Brilliant service from the staff and very friendly and helpful.

Emma B.

1/5

Truly shocking store. No manager in to deal with refunds your told to come back. Twice I've been in now and despite their customer service AND Samsung saying yes one of the managers said no I'd have to come in the next day they have procedures but the answer was still likely to be no?! What the actual? I feel dreadful for their staff. I've contacted their head office as this whole situation was resolved until I was confronted with her.

Sonia B.

5/5

If I could give more stars I would. Absolutely fantastic service.
I am sorry I do not know the names of the 2 guys who served me (it took over an hour to find my FT number as my phone died.) but they did not give up. they went over and above. If management by any chance read this, I was in at 7pm on Thursday 25/08/22. Huge gold stars to your staff.

John C.

1/5

Wanting to buy a new TV I checked availability to collect in store as I was paying with cash. So of I trot to make my purchase only to let down when checking on in store computer OUT OF STOCK in bright red letters. You might think that bad enough when I got home again I once more checked on line and you've guested it TV was available for in store collection. Argos like many stores don't want to be bothered with old fashioned transactions like cash.

Janette D.

5/5

Lovely young lad very professional, very considerate and great people skills. Saturday 9th September. He dealt with exchange/refund brilliantly. 👏😊

Ian D.

1/5

Bought what I thought was a brand new Nintendo switch for an Xmas present when opening on Xmas day item was not only not packaged properly inside box but it had 3 people's accounts and other games loaded so wasn't new and was also faulty. Absolutely disgusted awaiting store to open to return

Truth N.

1/5

Took a faulty item back the same day it was purchased. Manager refused to accept as faulty (an another store confirmed it was the following day). Practically threw us (and other customers) out the shop 5minutes before closing. Tried phoning before and no-one answers, their customer service can't even get a response when they call. Some staff are nice however their manager Mary I found to be very rude, arrogant and obnoxious. Will not return and go to Fort Kinnaird branch who are friendly, professional and very helpful (and have better stock too).