We Love Social - Exeter

Rishika

When I first signed up to We Love Social, I wasn’t convinced they’d be able to pull off what they sold to me. At first my community didn’t grow and I was barely getting any post interaction which didn’t seem worth the money. However, over time my following has grown and I get likes and comments on all my posts. My brand has never seen a better following. In the end, it was really worth the rocky start. I’d really recommend giving them a go.

Stuart M.

Avoid at all costs. Don't even take their month trial offer. There are far better Social Media companies out there that do what they promise and have the right staff to provide the level of service that they promise. It has taken WLS over a month to get going on my project and they've had 4 different account managers working on it. All they've managed to achieve is 1 Facebook post per day,, which they've virtually copied from my companies central website. Nothing new, nothing ground breaking. I could have done that myself.

Kimberley M.

Unprofessional organisation, I would not recommend.

I applied for a position to work at WeLoveSocial as an Account Manager and they informed me that they were very impressed with my resume; so I began to organise an interview with their COO, Charles. I was asked to provide links to my social media channels, which I very reluctantly did. I explained that facebook was for private use and that they could access my Instagram or my LinkedIn page.

Following that I did not receive a reply from them, I sent 2 emails and still did not hear back from them. To be quite honest I feel discriminated against; it’s incredibly unprofessional to ask potential applicants for their personal social media networks, let alone discriminate against them on this. It is also incredibly unprofessional not to respond to an applicant mid way through arranging an interview with them.

This company seems unprofessional, unorganised and unethical. From reading reviews on Indeed and Google from previous employees it seems I’ve dodged a bullet.

Sarah K.

I only worked for We Love Social for less than a month, but my experience was not all bad or so I thought. I was made to feel special and an integral part of the team and promised a lovely salary and a promotion after a week. A little naive, but then what 20 something apprentice doesn't want that?! I increased my work load and tried to prove myself by staying 4 hours later that contracted. But then the rating of my looks came in and telling me what to wear, inappropriate messages. It was then that I was told that the promotion would not be mine due to jealousy from his partner, being determind and motivated I tried harder and I was given more and more work until I finally became over loaded with work and was essentially set up to fail. My dismissal was carried out by another senior member of staff who was put in a very awkward situation as he felt disappointed and couldn't bring himself to let me go himself.

Do not work here or allow this man to run your social media. Please!

Nick H.

We Love Social handled a social media campaign for me and I cannot fault the expertise or the endeavours of the staff to provide exellent content. They achieved the results that I put to them in the client brief and I have no negative feedback at all.

An excellent social media agency.

Maria U.

If you ever have the misfortune of being approached by We Love Social, whether that be for a job opportunity or if they are trying to sell a package to you... AVOID like the plague! A shambles of a company hiding behind the smoke and mirrors of a 'cool' office and an edgy well presented Instagram. Frankly they are flogging something they just can't deliver, there are no phone lines or computers in the office and they hire junior staff (to be specific, college students!) for senior roles resulting in unsatisfied clients, however you won't find many bad reviews online as they have them deleted and make their staff write good ones. My partner had the misfortune of working for this company for around a month, his wages due on 1st October. So far there have been multiple excuses as to why they haven't paid him (breach of contract, disputing the amount etc) and have also accused him of various criminal offences with no proof and no relevant authorities involved. Feeling fed up with going round in circles and continuing to have his wages illegally withheld, he decided to write an honest review of the company on Google. He then received a text saying if he deleted the review they would pay him. Immediately afterwards he got a phone call accusing him of extortion! Fortunately he has now received his wages (although not the full amount and no pay slip) as he agreed to delete the review, essentially they have paid him to delete his bad review and I have no doubt they wouldn't have paid if he hadn't of written online what they are truly like. I highly recommend avoiding any dealings with this unprofessional, immoral, incompetent and dishonest company.
Please be aware some of the good reviews this company receives have been falsified. For example, a quick Google search of Thomas-alan Rooke LinkedIn will reveal he is actually a former employee of We Love Social and in fact a very good friend of the owner.
If you read the positive reviews you can see that many have exactly the same sentences and phrases repeated, supposedly posted by different clients. It is also odd that as a social media company there is absolutely no interaction on their Facebook page!

Carly M.

I asked for my company to be removed from their site. We used them for 2 months ending January 2017. Complete scandal. Overcharging on what they say they can deliver but never do. The staff were clearly put under alot of pressure without any educated knowledge of what they were doing or any direction. Kept promising and over selling the services and when I arranged a meeting to talk about the underperforming service I was getting, James never showed up and claimed the meeting was with the account handlers which he knows was not true and he knew I had travelled over for the meeting. It was at this point I ended all ties. I couldn't fault the enthusiasm of the account handlers and they did try their hardest with the work but for a premium price tag it's not worth it for a small business. Caution when approaching this company.

Cara H. *. M.

I fell hard for what was sold to me. A chance to allow my creativity to flourish with like minded people, incentive schemes, bonuses, quarterly appraisals and the opportunity to rise through the ranks with attractive pay rises - what more could a girl want?! I was made to feel special and a very important part of the team. I was often highly praised and used as an example. I quickly became a favourite. I was often told things about other employees both current and former to manipulate me and keep me side. We became friends, I looked after his dogs every time he needed to go away (for free) and was always available to help whenever they needed. One day he called me to one side and said we was moving offices to Exeter - quite a trip from Bude and I don't drive. He offered me the role of Office manager as I was basically doing it anymore and the pay rise would make it worth my while.

Now at this point we had lost all our other creative writers which meant again my workload increase heavily. The pay rise never came. Drained, over worked and fed up, they decided to hire someone else to relieve my work load a little. She lasted a week. Purely because James's wife Danielle was jealous of her. The time had also come and gone for P60's. I had never been given a payslip in the entire time I was there and was now a little concerned. I asked for them for obvious reasons and was put off numerous times - each with a different excuse. Then one day James arrives and without a word he walks pasts me and points to the meeting room. He hit the roof. Began shouting and screaming at me accusing me of planning to leave and had until the first to hand everything over and leave. Then like a switch he said I don't believe you would do this to me. I was just letting you know what I had been told and not to worry... what the hell? Psycho! He tried to win me over with a coffee but there is no coming back from that. I was being played like a fiddle. Well no more. I handed in my notice the following day to which he was extremely nice to me. Going on about the friendship we have. He offered me a position working from home. I took it. Who wouldn't. I was pestered at all times. I still had not recieved my payslips and P60 they kept promising me so I decided to call HMRC. To my horror, they had no record of them and had received no tax payments from them at all. NONE! In 9 months!!! I couldn't believe it. Enough is enough. I handed in my notice, But then things got worse. I was pestered even more. Accused of things I hadn't done and was constantly trying to be caught out on something, anything! Even when my Nan died and I had to attend her funeral I made sure my work for the day was done the day before and they still had to message me. The next day I was met with aggression, accusations and abuse. So I terminated with them right away. . I handed everything over and was ensured I'd be paid as normal. Was I heck!

They Underpaid be by £100 and claimed it was because I took the day off for my Nan's funeral. Even though I don't make that kinda money a day and the work was done. They also refused me holiday pay. 3 months passed of trying to get it and I resorted to posting on social media, warning others and contacting a solicitor. I soon received threatening messages and emails but once they realised I had a solicitor involved they offered me £316 to stop posting on social media and to settle our dispute. He was also to provide my P45, pay slips and P60. Payment was made but no sign of anything else. Of course. He couldn't because he hadnt been paying the tax and had been underpaying me every month.

Moral of the story? They are abusive scam artists who only care for themselves and if it seems too good to be true it is.

They can sell condoms to a nun and still get the poor girl screwed over.

PLEASE STAY WELL AWAY AND DON'T FALL FOR IT!!!!!!!!