Fusion Office Ltd - Workplace & Packaging Supplies UK - Andover

Fusion Office Ltd: A Comprehensive Overview

Fusion Office Ltd – Workplace & Packaging Supplies UK is a reputable supplier based in Andover, United Kingdom, dedicated to providing businesses and individuals with a comprehensive range of office supplies and packaging solutions. Located at Unit 3, Fusion Office Ltd – Workplace & Packaging Supplies UK, Newton Park West Portway, Andover SP10 3SH, the company operates with a commitment to customer satisfaction and efficient service. Their contact number is 3302232145, and their website, fusionoffice.co.uk, offers a detailed catalog and online ordering capabilities.

Specialties and Product Range

While specific details regarding their specialties are not explicitly listed, the company’s broad offerings indicate a versatile business model. They cater to a wide spectrum of needs, encompassing everything from essential stationery and furniture to specialized packaging materials. The range likely includes desks, chairs, filing cabinets, printers, paper, and a diverse selection of packaging boxes, tape, bubble wrap, and protective materials. Given the emphasis on packaging, it’s reasonable to assume they also provide solutions for shipping and fulfillment, potentially including void fill and postal supplies. Furthermore, the inclusion of ‘bespoke’ items – as highlighted in customer feedback – suggests they are capable of fulfilling custom orders and providing tailored solutions for unique requirements. The company’s focus on both workplace and packaging supplies positions them as a one-stop shop for many businesses.

Location and Accessibility

The physical address, Unit 3, Fusion Office Ltd – Workplace & Packaging Supplies UK, Newton Park West Portway, Andover SP10 3SH, is strategically located in Andover, a town within Hampshire, England. This location provides convenient access for local customers and facilitates efficient distribution throughout the region. The proximity to major transport links likely contributes to their ability to offer timely delivery services. The company’s website offers clear directions and information for visitors, ensuring accessibility for both online and in-person inquiries.

Payment Options and Customer Service

Fusion Office Ltd accepts various payment methods, including Credit cards and Debit cards, catering to the preferences of a diverse clientele. The overwhelmingly positive customer feedback on Google My Business – with an impressive Average opinion: 5/5 – strongly suggests a commitment to providing exceptional customer service. Several reviews detail a responsive and helpful approach, highlighting quick turnaround times for orders and invoices. Notably, one customer experienced a particularly positive interaction, praising the staff's advice and willingness to accommodate their delivery preferences. This demonstrates a willingness to go above and beyond to meet customer needs and build lasting relationships. The focus on clear communication regarding delivery slots further reinforces their dedication to a smooth and hassle-free ordering experience. The bespoke element, including selling Gin, adds a unique and memorable touch, suggesting a company culture that values customer delight and fostering loyalty.

Customer Feedback Highlights

Customer reviews consistently praise the company's efficiency and helpfulness. A recurring theme is the rapid response time to inquiries and the proactive communication regarding order status and delivery. Several customers specifically mention the ease of arranging delivery on a desired date, showcasing a flexible and accommodating approach. The quality of packaging is also frequently noted as a positive feature, ensuring that products arrive safely and undamaged. The personal touch provided by staff, such as the helpful advice offered by Rob, significantly contributes to the overall positive experience. The mention of the unique offering of bespoke Gin demonstrates a commitment to providing unexpected and delightful additions to the customer journey.

Key Benefits of Choosing Fusion Office Ltd

• Comprehensive Product Range: A wide selection of office supplies and packaging solutions under one roof.
• Efficient Service: Quick response times, prompt invoicing, and flexible delivery options.
• Excellent Customer Support: Helpful and knowledgeable staff dedicated to customer satisfaction.
• Secure Payment Methods: Accepts credit and debit cards for convenient transactions.
• Reliable Delivery: Products are packaged securely to prevent damage during transit.

In conclusion, Fusion Office Ltd – Workplace & Packaging Supplies UK presents itself as a dependable and customer-centric supplier. Its strategic location, combined with a broad product range and a commitment to exceptional service, makes it a compelling choice for businesses and individuals seeking reliable office and packaging solutions. The consistently high customer ratings on Google My Business are a testament to their dedication to exceeding expectations.

👍 Reviews of Fusion Office Ltd - Workplace & Packaging Supplies UK

Jo P.

5/5

Found Fusion Office just through a Google search when looking for a new desk so had no knowledge of them. So glad I placed my order with them though. Response and invoice issued by return, called to arrange delivery on day of my choice, communication regarding delivery slot and arrival was clear and accurate, packaged well to avoid any damage and my new desk is exactly what I wanted! 1st class customer service throughout

David W.

5/5

Rob was so helpful, gave free advise and I will definitely be back to repay the favour. Oh and did I tell you also sells bespoke special Gin? Thank you for today 😊

Amber L.

5/5

Anyone who sends me a full 4 finger Kit Kat out of the blue gets a 5* review..

Exactly as described, very well packaged and the cheapest I found! Highly recommended!

James D.

5/5

I arrived on a quiet Thursday morning unannounced, and Rob was only too happy to help me source materials to post an old fragile CRT television. Extremely helpful and I will definitely return to get more packaging supplies in the future. 5* service.

Clare M.

5/5

Fantastic personal service and super quick next day delivery, 5 star service

Alexander B.

5/5

Great independent packaging supplier. I called fusion to see if they could provide me with some postal bags and some card board boxes. Rob was very helpful and professional, and his company has a great range of packaging supplies for all your postal needs. I will be using fusion as my go to for post and packaging items from now on!

Thanks

Lucie C.

5/5

Rob is amazing - We couldnt ask for a more personal supplier!
Rob always helps me with all my last minute needs for office items!
Rob went above and beyond today with his customer service. The delivery of an office chair was late..when it arrived he hand delievered it and had even built it! Sensational!
Thanks again Rob!!
Love from Team K and N Surfacing - Andover

Melanie E.

5/5

We have been working with Rob from Fusion now for a number of years, the service his company offers is excellent. We have recently purchased a number of screens for our office and he was more than happy to have numerous calls to make sure we were getting the right product for our needs and colour matching with our office furniture. Speedy service, excellent delivery. Highly recommended.