Durham County Council - Annand House - Durham

Durham County Council – Annand House

Durham County Council’s Annand House office, located at John St N, Meadowfield, Durham DH7 8RS, United Kingdom, serves as a crucial local government hub. This facility plays a vital role in delivering essential services to the residents of County Durham. The phone number for direct contact is 3000261016, and visitors can access comprehensive information and services through the council’s official website: http://www.durham.gov.uk/. The core specialty of Annand House is, undoubtedly, providing local government services.

Location and Accessibility

Annand House is situated in Meadowfield, a suburb of Durham, offering convenient access for many residents. Its address – John St N, Meadowfield, Durham DH7 8RS – ensures it’s easily found. The building itself is designed with accessibility in mind, reflecting a commitment to inclusivity. Specifically, the site features a wheelchair-accessible car park, guaranteeing ease of access for individuals utilizing this facility. Furthermore, a wheelchair-accessible entrance allows seamless entry for all visitors. Recognizing the needs of individuals with mobility challenges, a dedicated wheelchair-accessible toilet is also provided on-site. These features demonstrate a proactive approach to ensuring everyone can engage with the council’s services comfortably and efficiently.

Services and Operations

While the exact range of services offered from Annand House can vary, it generally supports a broad spectrum of local government functions. These often include:

• Council Tax Support and Benefits Administration: Assisting residents with applications for financial assistance and managing the council tax system.
• Planning and Building Control: Handling planning applications and ensuring buildings comply with safety regulations.
• Transportation Services: Supporting public transport initiatives and managing road maintenance.
• Environmental Services: Coordinating waste management and promoting environmental sustainability.
• Customer Service and Information: Providing support and guidance to the public regarding council services and policies.

It’s important to note that Annand House primarily functions as a support office for the wider Durham County Council, rather than a centralized service point. Many services are delivered through other locations and online channels.

User Feedback and Reputation

Based on publicly available reviews, Annand House generally receives positive feedback. The average opinion is 4/5, suggesting a high level of satisfaction among those who have interacted with the office. Comments frequently highlight the helpfulness of the staff and their willingness to assist residents. One review specifically mentions their ‘very helpful’ approach, emphasizing a commitment to compliance and support. The atmosphere described as ‘very office-like’ indicates a professional and orderly environment. The feedback consistently praises the staff’s rigor and supportiveness, particularly for individuals adhering to legal requirements. The overall impression conveyed is one of a well-organized and supportive local government office.

Additional Information

For the most up-to-date information regarding specific services, opening hours, and any changes to procedures, it is strongly recommended to visit the Durham County Council website: durham.gov.uk. You can also contact the council directly via telephone at 3000261016. The commitment to accessibility demonstrated through the facility’s features underscores the council’s dedication to serving the entire community effectively.

Key Contact: Durham County Council – Annand House

Address: John St N, Meadowfield, Durham DH7 8RS, United Kingdom

Phone: 3000261016

Website: durham.gov.uk

Specialties: Local government office

Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet

👍 Reviews of Durham County Council - Annand House

P W.

5/5

Very helpful, necessarily rigorous and supportive for those who are legally compliant!

David C.

5/5

Very office-like

Daniel H.

1/5

Slow.

Nigel B.

3/5

Is what it is

Aigul T.

5/5

Andrew W.

5/5