Autotrader - Manchester

Autotrader: A Comprehensive Guide to the UK's Premier Car Retailer

Autotrader, situated at No. 3, Circle Square, 3 Hawkshaw Street, Manchester M1 7BL, United Kingdom, is more than just a corporate office; it's a hub of activity for car enthusiasts and dealers alike. This detailed guide will provide you with an in-depth look at Autotrader, its services, location, unique features, and practical information, ensuring you make the most of your visit.

Main Services

• Car Retail Marketplace: Autotrader is renowned for its extensive online platform that connects car buyers with sellers. With millions of listings, it's one of the UK's largest marketplaces for new and used cars.
• Car Valuation Tool: Autotrader's free car valuation tool helps users determine the market value of their vehicle, providing a useful starting point for selling or part-exchanging a car.
• Finance Options: Autotrader offers a range of finance options, including Personal Contract Purchase (PCP), Hire Purchase (HP), and Personal Loans, to assist buyers in finding the best finance plan for their budget.
• Car Reviews and Advice: Autotrader's expert reviews and buying guides provide valuable insights into various car makes and models, helping buyers make informed decisions.
• Corporate Services: Autotrader's corporate office caters to the needs of businesses, offering fleet management services, advertising solutions, and data-driven insights.

Location and Access

Autotrader's Manchester office is strategically located in the heart of the city, within the Circle Square development. The neighborhood is known for its vibrant atmosphere, with numerous shops, restaurants, and entertainment options nearby.

• Public Transportation: The office is easily accessible by public transport. Manchester Arena tram stop is just a 5-minute walk away, and Manchester Victoria train station is approximately 15 minutes on foot.
• Parking: There is a wheelchair-accessible car park available at Circle Square, which can be accessed via Princess Street.

Featured Characteristics

Autotrader's office at Circle Square boasts several unique features that contribute to an enjoyable and accessible experience for visitors.

• Wheelchair Accessibility: The office and surrounding area are wheelchair-accessible, with a ramp leading to the entrance and a wheelchair-accessible toilet available on-site.
• Modern Design: The office interior features a contemporary design, with an open-plan layout and plenty of natural light, creating a welcoming and innovative atmosphere.
• On-site Café: A café is located within the Circle Square development, providing visitors with a convenient spot to grab a bite or a coffee.

Practical Information

• Address: No. 3, Autotrader, Circle Square, 3 Hawkshaw Street, Manchester M1 7BL, United Kingdom
• Phone: 3451110002
• Website: autotrader.co.uk
• Opening Hours: Monday to Friday, 8:30 AM - 5:30 PM (Please note that opening hours may vary and it's recommended to check the website for the most accurate information)

Positive Aspects from Reviews

Autotrader has received 146 reviews on Google My Business, with an average rating of 3.8/5. Here are some positive aspects mentioned by reviewers:

• User-friendly Platform: Many users praise Autotrader's website and app for their ease of use and the wide range of vehicles available.
• Excellent Customer Service: Several reviewers commend Autotrader's customer service team for their helpfulness, responsiveness, and professionalism.
• Transparent Pricing: Users appreciate Autotrader's transparent pricing structure and the inclusion of fees upfront, allowing them to make informed decisions.

Autotrader's Manchester office offers a comprehensive range of services, making it an essential destination for car buyers, sellers, and businesses alike. With its convenient location, wheelchair-accessible design, and commitment to exceptional customer service, Autotrader ensures an enjoyable and efficient experience for all visitors.

👍 Reviews of Autotrader

A S.

1/5

Terrible company , more interested in lining their pockets than looking after consumers and dealer partners. They change the goalposts constantly as well as their ludicrous price increases. They also enforce unfair business practices on their dealer partners and call it progress.

Jordan C.

1/5

They use AI and it’s shocking, what are their adverts even about, I watched one that was a woman working at a burger restaurant and a guy being beeped at then he put his had through the sun roof? Seriously lazy and pathetic. Do better

A A.

1/5

Paying £100 for advertising and then being unable to get proper support is unacceptable. Reaching the UK contact centre is difficult, overseas connections are unreliable, and staff frequently don’t understand the request. This is not a professional service.

The I. V.

1/5

Emailed a complaint through to their complaints department. Only took them 14 days to reply via email to say someone will reply back to your feedback in 48 hours. This company has come out of fashion, we’ve thankfully moved all of our advertising to other companies who love to hear our feedback, listen and is a BARGAIN PRICE in comparison to “AUTO TRADER” We were paying in the thousands , now guess what? Paying in the HUNDREDS and still business as usual. WAKE UP DEALERS AND BUYERS. THIS IS NOT YOUR ONLY
OPTION. Complaint departments slow motion reaction and the people I spoke to on the phone regarding our matter topped it all off.. YES we’re no longer YOUR client. 🙂 thank you !

Luke R.

1/5

Shocking what you are doing to retailers with deal builder. You already make stupid profits. Really hope you feel some humility and change your plans soon. I am a lifelong auto trader fan but if this carries on I'll be deleting the app and using alternative platforms

Martin R.

1/5

Been a 'partner' of Autotrader for years, multiple thousands of pounds later and we now are being made to have a product (deal builder) that we simply don't want and has only been made to increase AT's monopoly. Hopefully their share price plummeting will usher in some common sense.

Invictus P.

1/5

I have been a customer of AutoTrader since 2019. I have spent close to £180,000 from one site and our second site has been with them since 2016 spending £2.16 million. All AutoTrader have done over the years is to increase there fees by 8% every year, then on top of this introduce functions such as price markers which devalues our stock.

Most recently in April 2025, they hit us with another 8% price increase and then in October 2025, they launched a function called Deal Builder which basically means that not only AutoTrader will charge us thousands ££ per month but they will also take a percentage of every car we sell. They began this with a small percentage of 0.25% but this will have no bounds and will continue to increase to make themselves more profitable to there investors.

They openly in the pack to there investors say that they charge £90 - £120 per car sold on AutoTrader with these new changes this will go to £180 - £240. Taking there profit from £75 per car sold to £150. This is heinous.

kaz I.

1/5

Autotrader are like the bully at school that everyone was too scared to stand up to. No matter how many times you give them your lunch money they still demand MORE. It’s time we dealers (And your customers) stand up to you and demand our voices be heard. Parasites.