Virgin MediaO2 - Reading

Virgin MediaO2 is a prominent corporation with its corporate office located at Address: 500 Brook Dr, Reading RG2 6UU, United Kingdom. If you need to get in touch with them, you can visit their website at virginmediao2.co.uk.

One of the specialties of Virgin MediaO2 is providing corporate office services. The company's main goal is to offer top-notch solutions to its clients, and its corporate office is equipped with all the necessary facilities and resources to achieve this aim.

In addition to its excellent services, Virgin MediaO2 also ensures that its office is accessible to everyone. The building has a wheelchair accessible entrance, making it easy for people with mobility issues to enter the premises. Furthermore, there is wheelchair accessible parking, providing convenient parking spaces for people with disabilities.

Virgin MediaO2 has received 315 reviews on Google My Business, indicating that many people have interacted with the company. The average opinion of these reviews is 3.3/5, which shows that the company has received a mix of positive and negative feedback. Nonetheless, the number of reviews implies that the company is well-known and has a significant presence in the industry.

If you are considering getting in touch with Virgin MediaO2, there are several reasons why you should consider it. Firstly, the company's corporate office is equipped with state-of-the-art facilities, ensuring that you receive high-quality services. Secondly, the company is committed to accessibility, making it easy for everyone to access its premises. Finally, with a significant number of reviews, you can be assured that the company has a proven track record in the industry.

Reviews of Virgin MediaO2

James Roberts

1/5

Broadband and Tv outage across a wide area for 48hrs. Communication from Virgin Media absolutely shocking. Disgusting that no compensation payable until after day 2, not a way to look after your customers. Customer services skills need to be improved.

Ann Payne

2/5

Extremely dissapointed in Virgin media. I have been without BB/ internet, TV, phone etc for almost 3 days. No information or explanation given. When i reported same obtained 3 different days and times re service return. Quite a concern as i require this for home working. Also the day prior to service loss, I recieved a notification that my contract would be due for renewal in next few months at an increased priced of an additional £40 plus.
I dont think so.

P D

1/5

Joined virgin, had site engineer visit. Advised about sloping roof but advised installation would be ground floor via kitchen. Had 3 installation dates all cancelled by virgin. Numerous phone calls to be told we won't install find another provider. I'm now without broadband so no television, no access to apps. Spent £35 on a data sim card which didn't work so £25 upgrade with mobile phone provider. Direct debit was in place, Web account was up and running but they already knew I wasn't getting installation. As site survey engineer advised he'd done similar properties to mine without problems. I have friends with same style property to mine now getting broadband from virgin. If that's your way of treating potential customers you've wasted a lot of money coming to Ashington. Also they'll lie about social broadband

tracy tania

5/5

I called to follow up on accounts of my late clients and spoke to Rohana from the Bereavement team. I called quite late and she was left with about 15 minutes to end her shift but she was very kind and helpful. Thank you Rohana for making a dark time so easy.

Tom Kinnaird

1/5

46 hours with no internet is unacceptable in this era. I begrudge the 1 star I'm giving even. Your communication with us was non-existent, just repeated lies and misinformation from your automated bots. Can't wait to get Starlink installed and be done with the lot of you. UK service providers are joke, an insult to the engineering profession and you all deserve to be put out of business.

Cathy Blakeley

1/5

The Virgin / O2 merge was an absolute shambles. Correspondence is not aligned to the customer services process. Everytime i phoned Virgin they said to ring O2...Everything I phoned O2 they said to ring Virgin. Received emails addressed from O2, but O2 cannot help. The merge is a farce and simply sends customers down sad, lonely path of stress and confusion. Shocking customer service from both!

Derek Bruce

5/5

Switched my Mobile to O2 nearly a year ago. Great service, great prices, great coverage. No problems at all. At least they have the guts to offer EU services free, unlike nearly every other provider. I’ll stay with O2 whilst they give this kind of service. Can’t fault them. ?

Sergey Shalunov

1/5

This is an utterly irresponsible company. I connected their broadband recently and already have so many problems that I have not had in my entire life with Internet providers. At first, everything was fine. But they started some technical work in our area NW3 on November 10th. Since then, my Internet has been interrupted every 3-5 minutes, and my work has been destroyed. They sent an engineer. He checked the home equipment and said it was fine. He added that the problem is with their system, not at my flat. And now, I’ve been living without the Internet for more than a week, and no one is solving the problem. Finally, I demanded to terminate my contract. Virgin Media is trying to charge cancellation fees, but I will apply to the tribunal and other authorities to protect my consumer rights from unscrupulous service providers like Virgin Media.
Guys, never Virgin Media. Believe me.