Asda Straiton Superstore - Loanhead

Amber E.

Staff rude in store and over the phone. Placed an order for delivery, hoping this may be a better experience. Wrong! After waiting 4 hours, no communication, phone kept being out down on me I eventually cancelled my delivery. Will not be back

Andy S.

Entering you'll see a good amount of Asda's own brand clothing and household goods. Followed by groceries, fresh produce, frozen and chilled, more groceries and finally pet foods and alcohol. So it's a pretty standard layout, like Sainsburys the bread and bakery is furthest from the front door.

Personally I dislike this layout, trying to dictate what I buy and how I feel about it. Buy cakes because you have bought healthy before arriving in the last corner. Generally the grocery sections were a mess with gaps across all the products. Apparently lots of staff were unwell, so I get it, its a struggle to keep up sometimes. Checkout service was fast and friendly.

Ania

Bread totally dry and old. And the loaf I got was not cheap. Otherwise nice shop...

Gail K.

Was in Stration on Sunday morning with a young man in an electric wheelchair. Jonathan came to rescue and helped me without hesitation and then helped me out to the van. Customer service at it's finest he's always so pleasant.

graham T.

I go to the cafe at Asda Straiton and I am in a wheelchair, the young girl who serves me, Brogan, she is so kind , patient and helpful, well done Asda
And of course Brogan.

Graham T

Andy P.

Shopping late at night and when the self checkout needs approval nobody comes to assist you. This has happened twice in two weeks. Ended up leaving the shopping at the till.

June R.

The cafe in Straiton have such nice staff. The girl goes beyond herself to help and nothing is too much for her. Plus she is coping with no dishwasher for last 2 days.....

Tanya T.

Very rude staff. Shop assistant Jamma. I'm shocked. I didn't speak to her, and didn't ask her about anything. She came to me and ordered to leave the shop, because she was doing reductions and felt stressed, when someone was in her department. Fortunately I have never seen such rudeness before. She is the best!