Barker and Stonehouse - Knaresborough

About Barker and Stonehouse

Located at Saint James Retail Park, Grimbald Crag Rd, Knaresborough HG5 8PY, United Kingdom, Barker and Stonehouse stands as a prominent fixture in the local furniture retail scene. This store, accessible via phone at 1423868686, offers an array of home furnishings catering to diverse tastes and needs.

Specialties and Services

Barker and Stonehouse pride themselves on being a furniture store with a particular emphasis on bedroom furniture and garden furniture. For those seeking comfort and style, they also boast a sofa store section. Their services go beyond retail; they offer delivery, in-store pickup, and on-site services to ensure a seamless shopping experience. In addition, they cater to convenience with options like same-day delivery and a wheelchair accessible entrance and parking lot, reflecting their commitment to inclusivity.

Customer Experience and Opinions

Customer feedback, with 360 reviews on Google My Business, paints a picture of a company that values customer satisfaction. Opinions highlight the exceptional service provided by staff like Liam Evans, who not only sold products but also demonstrated expertise and care. Another visitor, after a pleasant experience with a friendly salesperson, left with a new suite that exceeded expectations. The average opinion scores a commendable 4.3/5, indicating a high level of customer fulfillment.

Customers appreciate the variety of payment options available, including credit cards, debit cards, and even NFC mobile payments, ensuring a convenient transaction process. The store's emphasis on accessibility and customer service sets it apart, making it a go-to destination for home furnishings enthusiasts.

Recommendations for Visitors

For anyone considering a visit to Barker and Stonehouse, it's recommended to explore their website at barkerandstonehouse.co.uk. Here, you can browse their extensive range of products online before deciding to visit their store. Their commitment to customer service, as evidenced by the detailed responses to reviews, ensures that whether you choose to shop in-store or arrange for delivery, your experience will be tailored to your needs.

Their convenient services, such as in-store pickup and same-day delivery, make it easier than ever to furnish your home without the hassle. With a focus on accessibility and inclusivity, Barker and Stonehouse welcomes all customers, ensuring that everyone can enjoy the comfort of their newly furnished spaces.

👍 Reviews of Barker and Stonehouse

Nicola N.

5/5

Liam Evans was really knowledgeable & helpful when selling us 2xbar stools.Our other ones had failed from a different store & hecaregully explained about his product. The stools arrived within a week & Liam put them in our car.He also sold us their 5 year warranty cover too.He is a great member of staff

Liam E.

5/5

Visited this store a few months ago, served by a bald chap named podge, ghostly presence nice gent. Just taken delivery love my new suite !

James E.

1/5

Purchased a sofa a while ago, but cushions are very uncomfortable. We were hoping they would soften over time, but unfortunately this has not been the case. I went into the store sometime ago and was told to email aftersales. I emailed them several weeks ago asking if there was an option to exchange the cushions or purchase different ones, but have heard nothing back.

Ian S.

5/5

I visited BAS Knaresborough on 17.09.24, and was greeted by Molly. I explained my requirements, (based upon an impending property contract.)
Molly was patient, knowledgeable and in no way pushy towards making a sale.
Upon finding an item that was suitable to my needs, and was available ex-display, Molly reserved the piece, giving me two days to commit to a purchase.
This is furniture shopping, the way it used to be.

robert W.

5/5

Plenty of one-off pieces of furniture and plenty of stuff to browse. Great place to visit

Marcus L.

5/5

Great customer service, very knowledgeable staff and delivery was prompt. Highly recommend

Beverley P.

4/5

Met friends. Waitress very helpful and service fine. Only issue is a lack of vegan choice.

Tom T.

5/5

Great customer service from start to finish, very efficient staff and know their stuff