B&Q Leven - Leven

B&Q Leven: Your One-Stop DIY Store in Leven, United Kingdom

B&Q Leven, located at Units 1, B&Q Leven, Riverside Retail Park, 4 Riverside Rd, Leven KY8 4LT, United Kingdom, is a comprehensive DIY store that offers a wide range of products and services for home improvement enthusiasts. With a phone number of 1333432000, customers can easily reach out to the store for any inquiries or assistance they may need. The store's website, diy.com, provides a convenient platform to browse through the available products and services.

Specializing in various aspects of home improvement, B&Q Leven offers a diverse range of products and services, including a Christmas store, Do-it-yourself shop, kitchen furniture store, lighting store, paint store, plumbing supply store, and radiator shop. The store's commitment to providing a comprehensive selection caters to the needs of both novice and experienced DIY enthusiasts.

In addition to its extensive product range, B&Q Leven offers several convenient services to enhance the shopping experience. Customers can benefit from delivery options, in-store pickup, onsite services, and a wheelchair-accessible environment, ensuring that everyone can access the store's offerings with ease. The store also provides quick visit options, making it simple for customers to pick up essential items without spending too much time browsing.

With a strong focus on customer satisfaction, B&Q Leven has garnered positive reviews from its clientele. The store's helpful and friendly staff, such as Tom and David, go above and beyond to assist customers in making informed decisions and providing excellent service. The store's commitment to customer satisfaction is evident in the average opinion rating of 4.2/5, based on 506 reviews on Google My Business. Many customers appreciate the store's willingness to provide guidance without attempting to upsell, creating a welcoming and trustworthy atmosphere.

Located in Leven, United Kingdom, B&Q Leven is a go-to destination for anyone seeking home improvement solutions. With its comprehensive product range, convenient services, and exceptional customer service, the store has established itself as a trusted and reliable resource for DIY enthusiasts in the area. Whether customers require assistance with small projects or are embarking on larger home improvement endeavors, B&Q Leven is well-equipped to cater to their needs.

Specialties:

• Home improvement store
• Christmas store
• Do-it-yourself shop
• Kitchen furniture store
• Lighting store
• Paint store
• Plumbing supply store
• Radiator shop

Other points of interest:

• Delivery
• In-store pickup
• Onsite services
• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Quick visit
• Batteries
• Light bulbs
• Credit cards
• Debit cards
• NFC mobile payments

👍 Reviews of B&Q Leven

Venomous W.

5/5

Great customer service, had a lovely chat with Tom. Friendly, full of good advice and wisdom. Made it clear that the paint we were buying was non-refundable as it was being mixed. Didn't try to upsell us, just really helped us in the decision making process. Big thank you

Cavelady

5/5

I always find them helpful at this store, today staff member David helped me to my car with my heavy purchase, smiling all the way, now that is what I call service with a smile! Thanks David, much appreciated.

BV R.

5/5

Amazing staff for small projects is perfect

Derek S.

5/5

What a store everybody is helpful I told the lady I needed help and she done well, desperately been disabled the staff there are amazing think Kirkcaldy needs to take a leaf out of their book. Got what I needed paint and some garden stones the chap who served me was really helpful as all of them.

Annie H.

1/5

I echo a previous reviewer’s experience. Exceptionally surly and rude staff. After seeing me struggle with big, plastic storage bins, I tried to find a trolley big enough to transport them to my car, whilst holding the hand of my young daughter. Not once did they say, do you need help or do you know that we have flat bed trolleys. Lesson learnt. The exorbitantly expensive KAZE, FORM STORAGE BINS turned out brittle and broke when I tried to separate them at home. Given my experience with this poor customer service team, I’d rather suck up the cost and the loss and use any other supplier.

Pussycats 4.

1/5

UNHELPFUL, RUDE, AND SURLY STAFF! I normally don’t bother to leave feedback, but it’s a long time since I’ve had such an unpleasant shopping experience as the one today at B&Q Leven. I wanted to have paint mixed from a couple of samples I’d taken in for the assistant to scan, but she made it very obvious that this was a complete inconvenience to her. I wanted Valspar furniture paint, but couldn’t find the exact colour I wanted from their samples, so had taken in two Dulux paper samples, knowing they can scan that and mix it up for me. The assistant Jen very reluctantly came over with a VERY surly and unhelpful manner, and asked me if I could look at the paper paint samples for a ‘similar’ colour to the samples I’d taken in. When I told her I’d already looked at them, she sighed and bluntly asked what size, and I misheard her which annoyed her further and she repeated herself loudly. I asked if there was anyone else who could serve me because she didn’t seem like she wanted to, but she muttered an incoherent response, so I just waited for my order and thanked her. The young man at the till gave me my change without thanks, so I asked him why the staff were all so miserable, and he’ll said he was sick of looking at the colour orange! I spend a lot of money in B&Q but I’ll look elsewhere in future I think.

Cathy D.

1/5

I was shocked at how rude the staff are in the shop, I’ve never seen anything like it. I asked if they sold slightly longer paintbrushes to reach high places and they said no, i walked down the aisle and I found them straight away! 10 people queueing at the till with staff just ignoring the queue. I would avoid this shop like the plague!

Victoria M.

5/5

We were in on Saturday afternoon and the ladies who were working were just lovely - one took us all the way to something we were looking for but the main star was Patricia… I paid for my things on the self checkout but my 4 year old was determined to pay for her paint sample… Patricia was SO patient and kind; she pretended to ring up the paint sample, used the credit card and then even printed off a receipt too. My little girl was SO chuffed and proud of her ‘purchase’ and receipt too and I am so grateful to such a lovely lady taking the time to make her day! Thank you very much 🙂