Caswells Group - Billingham

Caswells Group: A Comprehensive Overview

Caswells Group stands as a well-established and versatile supplier operating from its headquarters at Lagonda Rd, Billingham TS23 4JA, United Kingdom. Contacting them is straightforward via Phone: 1642379600, or through their informative website at Website: caswellsgroup.com. This company provides a remarkably broad range of products and services, catering to diverse industrial, commercial, and individual needs. They’ve cultivated a strong reputation based on a commitment to quality, competitive pricing, and exceptional customer service.

Specializations and Product Offerings

Caswells Group’s core business revolves around supplying a comprehensive selection of essential items. Their key specializations include:

• Safety Equipment Supplier: They offer a wide array of personal protective equipment (PPE), ensuring workplace safety standards are met.
• Cleaning Products Supplier: A selection of cleaning solutions and equipment is available for various applications.
• Embroidery Service: Custom embroidery services are provided for a range of textiles, adding a professional touch to apparel and promotional items.
• Hose Supplier: A diverse inventory of hoses for various industries and applications is maintained.
• Sign Shop: The company operates a sign shop, creating and installing various types of signage.
• Signwriting Service: Traditional signwriting services are offered for bespoke and decorative signage.
• Tool Wholesaler: They act as a wholesaler for a vast selection of tools, serving trade professionals and DIY enthusiasts.
• Welding Supply Store: A complete range of welding supplies, equipment, and consumables is stocked to support welding operations.

Beyond these core areas, Caswells Group provides on-site services, ensuring clients receive tailored support and assistance. The facility is fully accessible, boasting a Wheelchair-Accessible Car Park and a Wheelchair-Accessible Entrance, demonstrating a strong commitment to inclusivity. Transactions are facilitated through both Debit Cards and Credit Cards, offering convenient payment options.

Operational Details and Customer Feedback

Located in Billingham, Caswells Group benefits from a strategic location within the North East of England. The business consistently demonstrates a dedication to providing value to its customers. The company’s commitment to customer satisfaction is reflected in its positive online presence, with 18 reviews on Google My Business, averaging a commendable 4.5/5. These reviews highlight the company’s helpfulness, competitive pricing, and the breadth of its offerings. Customers frequently commend the staff for their responsiveness and willingness to assist in finding the right products. The company’s ability to accommodate charitable organizations, as evidenced by their recent support for a local campaign, speaks volumes about their community involvement and generous spirit. It’s clear that Caswells Group prioritizes building lasting relationships with its clients, fostering trust and loyalty through reliable service and high-quality products. The combination of a diverse product range and a customer-centric approach makes Caswells Group a valuable partner for businesses and individuals alike.

Recommended Information for Prospective Clients

For anyone seeking a reliable supplier of diverse products and services, Caswells Group presents a compelling choice. Here’s a summary of key information to consider:

• Product Range: As detailed above, the company offers a remarkably broad selection, encompassing safety equipment, cleaning supplies, embroidery, hoses, signage, tools, and welding equipment.
• Service Offerings: Beyond product sales, Caswells Group provides on-site services and specialized services like signwriting.
• Accessibility: The facility is fully accessible, ensuring convenient access for all customers.
• Payment Options: Debit and credit cards are accepted for ease of payment.
• Customer Service: Positive customer feedback consistently emphasizes the helpfulness and responsiveness of the staff.

Caswells Group is more than just a supplier; it’s a resourceful partner dedicated to meeting the diverse needs of its clientele. Their commitment to quality, accessibility, and customer service makes them a trusted name in the region.

👍 Reviews of Caswells Group

John H.

5/5

Been to caswells couple off months ago when I needed gloves and quality bags and got quotes passing today thought I’d call in and grab some new PPE. Staff were very helpful Aswell as reception man helping suit our needs. Would highly recommend this firm.

Dave G.

5/5

Excellent for all your tool, work clothing, cleaning supplies and much much more and also very competitive prices.

Janet T.

5/5

As a promotor of a charitable organisation I recently asked Caswells to contribute to our campaign on two occasions. Their generosity deserves a GREAT BIG THANK YOU.

Lauren R.

5/5

Regularly use Caswells for work supplies/uniform/health&safety etc - Mark is always really helpful and knows whats what with everything, and always has any orders ready as soon as possible.

Dylanseanbell

1/5

Tell you one price in store then bill your company more!

Mike W.

5/5

Absolutely fantastic place to get your work supplies and the guy in the shop couldn't be more helpful 👍

William H.

5/5

Brilliant place to go if you want PPE very helpful will go back

Ian N.

2/5

Not the best for customer service the lady in the shop is quite abrubt and can be nasty