Customer IQ - Bath

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Customer IQ is a reputable Market researcher located in Bathford, Bath BA1 7PZ, United Kingdom. Their speciality lies in providing thorough approaches to customer research, helping businesses gain a clearer understanding of their client profile. This includes key behaviors, preferences, and decision-making drivers. With the information gathered, companies have been able to tailor their marketing, improve their service offering, and make more informed strategic decisions.

The team at Customer IQ is professional, communicative, and genuinely invested in understanding business goals. They have received high praise for their work, with many customers noting their commitment to the success of their organizations. Wheelchair-accessible car parking is available for customers and visitors to the company.

Customer IQ has built a strong reputation, as evidenced by the 15 reviews they have received on Google My Business. The average rating given by customers is an impressive 5/5. Many reviewers have commended the company's approach, stating that their work has greatly contributed to their business's growth and improvement.

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👍 Reviews of Customer IQ

Adam G.

5/5

We recently worked with Customer IQ, their thorough approach to customer research helped us gain a much clearer understanding of our client profile, including key behaviours, preferences, and decision-making drivers.

Thanks to their findings, we've been able to tailor our marketing, improve our service offering, and make more informed strategic decisions. The team was professional, communicative, and genuinely invested in understanding our business goals. We highly recommend them to any organisation looking to strengthen their customer insight and market positioning.

Osmin C.

5/5

I highly recommend CustomerIQ, as market research is a vital part of the innovation process and should not be undertaken lightly or casually. Once the decision has been made to carry out research, careful navigation is needed, as poor decisions can skew or even invalidate the results! Gideon is excellent at guiding people who are new the space and helping them to be effective very quickly.

Amanda B.

5/5

Fantastic service. Gideon was flexible, highly responsive and incredibly knowledgeable. The data that we've gathered thanks to Customer IQ will inform our product roadmap and marketing efforts. Time and money well spent. Thank you!

Viktoriya A.

5/5

Gideon's structured approach and years of experience helped us maximise the value of our research and results we got. His guidance in the process was invaluable. Whether you need support doing with DIY research or want to delegate it entirely, give Gideon a message - it can be the best thing you do early in your startup validation!

FirstPoint L. L.

5/5

Customer IQ provided a very thorough, detailed and enlightening customer research which has ultimately been invaluable to our business. It was an absolute pleasure to work with the team and highly recommend them. A massive thanks from the Firstpoint team.

Rhiannon W.

5/5

On the times we've worked with Gideon, it's felt like he's part of the team. Professional, knowledgeable and very good at working to deadlines, we had an excellent experience of working with him. The results were presented very clearly with lots of detail and have been very useful.

Harry D.

5/5

Spoke with Gideon about helping me with some User research for my start up. The feedback he gave me was invaluable. Would highly recommend!

David M.

5/5

Awesome service from Profundo. Really helped us understand our client experience so we could develop our in house team training in a proactive manner. Thank you and we 100% recommend you to anyone we speak to 🙂