Hemmings & Reynolds - Chelmsford

Hemmings & Reynolds: A Trusted Auto Repair Specialist

Hemmings & Reynolds is a respected auto repair shop located at 70 Navigation Rd, Chelmsford CM2 6ND, United Kingdom. With a dedicated team of mechanics and a commitment to customer satisfaction, they’ve established themselves as a reliable service provider within the Chelmsford area and beyond. The phone number for the business is 1245265786. While they maintain a discreet online presence – with no dedicated website currently – their reputation speaks volumes, evidenced by a strong showing on Google My Business with over 45 reviews averaging a commendable 4.8 out of 5 stars.

Location and Accessibility

Situated at 70 Navigation Rd, Chelmsford, Hemmings & Reynolds benefits from a central location within the town. This strategic placement makes it easily accessible for clients traveling from various parts of Chelmsford and surrounding communities. The facility itself prioritizes accessibility, offering a wheelchair-accessible car park, ensuring that individuals with mobility challenges can conveniently reach the workshop. Furthermore, the premises are equipped with essential amenities, including a toilet, reflecting a commitment to providing a comfortable and practical experience for all customers.

Services Offered and Specializations

Hemmings & Reynolds specializes in a comprehensive range of auto repair services. Their expertise extends to diagnosing and rectifying various mechanical issues, ranging from routine maintenance tasks to more complex repairs. They demonstrate proficiency in addressing a wide spectrum of vehicle problems, showcasing a broad understanding of automotive systems. Notably, the business has garnered attention for its ability to swiftly resolve urgent issues, as evidenced by a customer testimonial describing a bonnet repair and headlight replacement completed within 24 hours – a level of responsiveness that sets them apart from many competitors. They are adept at handling both standard and specialized repairs, catering to a diverse client base.

Convenience and Payment Options

Recognizing the demands of modern life, Hemmings & Reynolds offers several conveniences to its clients. Appointments are recommended to ensure efficient service, however, they are flexible and strive to accommodate urgent needs. The workshop accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, providing customers with seamless and secure transaction options. The team understands the importance of transparency and professionalism, fostering trust and confidence amongst its clientele.

Customer Feedback and Reputation

The consistent positive feedback on Google My Business highlights the dedication and quality of work provided by Hemmings & Reynolds. Many customers commend the team for their ‘thoroughly decent’ approach, describing them as ‘helpful’ and ‘honest.’ One particularly enthusiastic client noted the remarkable speed with which they resolved a BMW issue, emphasizing the professionalism and expertise of the mechanics. The emphasis on building strong customer relationships is evident in the overwhelmingly positive reviews, showcasing a commitment to exceeding expectations. The high average rating of 4.8/5 reflects the overall satisfaction experienced by those who have entrusted their vehicles to their care. It’s clear that Hemmings & Reynolds prioritizes delivering a superior service experience, underpinned by genuine care and a dedication to automotive excellence. Their ability to quickly diagnose and rectify even complex issues, as illustrated by the BMW example, demonstrates a level of skill and efficiency rarely encountered.

Key Features Summary

• Specialties: Auto repair shop
• Address: 70 Navigation Rd, Chelmsford CM2 6ND, United Kingdom
• Phone: 1245265786
• Accessibility: Wheelchair-accessible car park
• Amenities: Mechanic, Toilet
• Payment Options: Credit cards, Debit cards, NFC mobile payments
• Recommendations: Appointments recommended

👍 Reviews of Hemmings & Reynolds

Al H.

5/5

Thoroughly decent chaps, helpful professional and honest.
Not from round these parts I was visiting friends recently when I developed an issue with the bonnet of my BMW. The local BMW dealership said would it need booking in for diagnostic tests… and that would mean a wait of a month for an available date, Hemmings & Reynolds had the problem bonnet and a separate issue with a headlight sorted within 24hrs!
I cannot recommend these chaps highly enough !! Top guys!!!

Jacquie L.

5/5

Took my DIL car as an emergency for them to run a diagnostic. They don't actually do the job required there for this fix,but gave me the conract details for 2 other repair places & feedback, telling me exactly what to say.
They were so helpful & friendly.
Didn't even know they were there, actually drove past.
Definitely worth trying them, especially if like me you know nothing about cars - they won't try to rip you off.

john D.

5/5

Been using H & R for over 20 years. Honest reliable garage and mechanics. Roy and Howard have always looked us and I won’t go anywhere else. Highly recommended.

Jane C.

4/5

Roy and Howard have been mending our cars for years. A local garage that do what we need. They check, if prices are high, before carrying out the work. They give advice and explain what has gone wrong with the car. Lovely

Paul G.

4/5

Find out once sorted but stars for information, flexibility and no "airs and graces" - strike me as mechanics rather than service salesmen

Two weeks on probably push to 5 stars - highly recommend especially if your dealer prefers quick and expensive - tested, assessed, priced and delivered solution on time

Dharmendra G.

1/5

I have been booked for early diagnose and price estimation so that next day he can carry out the required work if ageeed on work n price. Asked me to drop the car at 11:00 and by 16:00 didn’t get chance to look at what’s wrong with the car. Promised me to call back me but no calls and when I called then told to me booked for tomorrow. Then why that guy asked me to drop the car today if needs to be looked at tomorrow. When I challenged this then become very very rude and said - go somewhere else. Very unprofessional and rude guy. Never recommend anyone. Compete time waster.

Ellis S.

5/5

Took my car in for a service before lockdown. Gave me the complete run down and some great advice as to where I could get some more of the technical problems ironed out.
Very good service, would highly recommend. Thanks Roy.

Arpana M.

5/5

Amazing customer service and fair quotes . Very friendly owners. I had MOT and servicing done for the first time and will definitely be a returning customer.