IKEA Edinburgh - Loanhead

Steve H.

I mean, it's IKEA! Who doesn't love this place! Yes, there should be a regular bus service running through the store, but it's easy to find shortcuts to areas you regularly go to. Ask any of the staff, and they'll guide you to your desired location. How the staff can always be so friendly is beyond me; I can only assume that IKEA is a good company to work for.
Dare I talk about this store without mentioning the obvious ... THE FOOD! A trip to the restaurant is always a delight. Free coffee with my Family Card - thank you very much! No time to sit down? Grab a takeaway after you've gone through the tills.

Bhavesh P.

Large IKEA store in Edinburgh. X2 large Café on ground and first floor. Huge free parking. Store is also accessible by all walks of life including disabled people. Lifts are available for all floors. Plenty of food choice in café all day long. Multiple self checkouts. Kids playing area. Nicely clean washrooms.

Sameer A.

IKEA Edinburgh is a fantastic store with a wide range of affordable, stylish furniture and home essentials. The layout is well-organized, and the staff are always helpful. However, I do wish it was a bit closer to the city center, as getting there can be a bit of a trek, especially without a car. That said, it's worth the trip for the quality and variety they offer. Just be prepared for the distance!

Kamms S.

Ikea… to be honest who doest like ikea. It is good for family shopping, feel like u are home when u walk through the demo bedrooms, drawing rooms, kitchen…. Just amazing.

David S.

Returned to get in a spot of Xmas gift buying. Ikea seems to be suffering like other retailers from stock shortages with seemingly fewer choices. However it was the much anticipated visit to the restaurant for our customary meatball lunch that was a major let down. Firstly the food was lukewarm at best. The gravy, what there was of it, was very runny and watery in consistency. Nothing like the rich sauce I remembered from previous visits. It definitely felt like a case of stretching out by dilution (shrinkflation in a new format perhaps). To complete the meal we tried to fill our soft drinks glasses from the draught dispensers but this took an age as we got 90% froth and little liquid which once we did get sufficient to drink was pretty tasteless

Once we had obtained our food we tried without great success to find a clean table. I have no doubt that someone had indeed wiped the tables as I could see the dirty circles which had presumably been created by using a dirty cloth and/or dirty water. (See photos attached)

A sad fall from the dizzy heights of the past for this store. To be honest 3 stars is being generous but I have given them as stock shortages are outwith the control of retailers currently. But perhaps a little more care and supervision from the management team will encourage staff to be more observant and take a little more pride in their workplace.

I will return next year as everything can change in time and as a landlord I value the product selection and quality received in the past to maintain my properties and hopefully this store too will reverse this sad decline

Steven H.

7pm Tuesday evening. 1 check out open and only 4 self service checkouts. 1 person covering customer service and click and collect. Disappointed with the service offering.

Kim K.

First time I had ever taken the kids, him 3 and her 6. They loved it and so much for them to see and experience, just as a shop should be. The cafe was not back to full menu yet and pretty busy with limited staff i guess, but I appreciate much of that may be out of their control.
Overall a great experience and could happily have spent many more hours (and £'s) in IKEA.

Drone W. F.

We had a fantastic time. I took one of the wheelchairs as I can't walk very far just now after an operation. However, the chairs need service as breaks on one side of the chair I had did not work.