Majestic Wine Marlborough - Marlborough

Majestic Wine Marlborough: A Comprehensive Guide

Majestic Wine Marlborough is a renowned wine store located at Address: New Rd, Marlborough SN8 1AH, United Kingdom. The store can be reached via phone at 1672516360 and has an official website that can be accessed here.

About Majestic Wine Marlborough

Majestic Wine Marlborough is more than just a wine store; it is a destination for wine enthusiasts and casual buyers alike. The store offers a wide range of services and products, including:

• Wine store: A vast selection of wines from various regions and vineyards.
• Alcoholic beverage wholesaler: The store offers wholesale prices for businesses and events.
• Beer store: A variety of beers and ciders to complement the wine collection.
• Party store: Event planning services and supplies for celebrations of all kinds.
• Wedding store: Special services for couples planning their wedding, including wine selection and delivery.
• Wine cellar: A climate-controlled environment for storing and aging fine wines.

Store Features and Accessibility

Majestic Wine Marlborough is designed with customer convenience and accessibility in mind. Some of the store's standout features include:

• Curbside pickup: A quick and convenient option for busy customers.
• No-contact delivery: A safe and contactless delivery option for those who prefer it.
• In-store pickup: An option for customers to pick up their orders at the store.
• In-store shopping: A spacious and well-organized interior for a pleasant shopping experience.
• Same-day delivery: A fast and efficient delivery option for urgent needs.
• Wheelchair accessible entrance: A barrier-free entrance for customers with mobility issues.
• Wheelchair accessible parking lot: Ample and accessible parking for customers with mobility needs.
• Wi-Fi: Complimentary Wi-Fi for customers to use while in the store.
• LGBTQ+ friendly: A welcoming and inclusive environment for all customers.
• Transgender safe space: A safe and respectful space for transgender customers.
• Quick visit: A well-trained staff that can help customers make quick and informed purchases.
• Payment methods: Accepts checks, credit cards, debit cards, and NFC mobile payments.

Customer Experience and Reviews

Majestic Wine Marlborough has a 4.6/5 average rating on Google My Business, with a total of 69 reviews. Customers praise the store for its knowledgeable staff, helpful tasting options, and the confidence-inspiring policy of being able to return and change a bottle if they don't like the wine. One customer commented, "Staff always knowledgeable Helpful & Friendly. The Wine's that are on Tasting are Very Helpful in making Choices to Buy. Also Majestic Policy of Being able to Return & Change a Bottle if You Don't Like the Wine Gives Confidence to Try it."

Another customer appreciated the spacious and well-organized interior, stating, "Great shop. Very spacious. They had sold out of our favourite wine though and we will have to wait 3. Yes, 3 WEEKS for some more to come in They have promised to phone as soon as it arrives. We'll see 😊"

A third customer appreciated the staff's assistance in finding a suitable alternative, commenting, "Lovely chap helped us find a similar item. (Yet to taste)".

Recommendations

For those interested in visiting Majestic Wine Marlborough, here are some recommendations:

• Plan your visit by checking the store's website or calling ahead to ensure your favorite wine is in stock.
• Take advantage of the wine tasting options to help make informed purchasing decisions.
• Consider the store's wholesale pricing for events and businesses.
• If you're unsure about a wine, don't hesitate to ask the knowledgeable staff for assistance.
• Remember the store's policy of allowing returns and exchanges if you're not satisfied with a wine.

Majestic Wine Marlborough is more than just a wine store; it is a destination for wine lovers and casual buyers alike. With its vast selection, knowledgeable staff, and commitment to customer satisfaction, it is an excellent choice for all your wine-related needs.

👍 Reviews of Majestic Wine Marlborough

David H.

5/5

Staff always knowledgeable Helpful & Friendly . The Wine's that are on Tasting are Very Helpful in making Choices to Buy. Also Majestic Policy of Being able to Return & Change a Bottle if
You Don't Like the Wine Gives Confidence to Try it.

penelope C.

4/5

Great shop. Very spacious. They had sold out of our favourite wine though and we will have to wait 3.... Yes, 3 WEEKS for some more to come in!!! They have promised to phone as soon as it arrives. We'll see 😊..
Lovely chap helped us find a similar item. (Yet to taste)

Richard L.

5/5

Always a pleasure to shop here for our wine. Very friendly staff. All keen to help and knowledgeable. Can't fault the staff. Also book wine and hire of glasses for promotional events we hold during the year. Always delivered on time, although I do think Majestic could re-think their presentation of these which come in their original scruffy boxes which are sometimes falling apart and often need a wash before use.

Amy L.

1/5

Very disappointing.

My parter and 2 friends came back from your store feeling very humiliated.

As soon as they entered they felt targeted. Being instantly asked what they were after. They were then followed around the store by a colleague. My partner finally showed a picture of the wine he was after to a colleague . It was admittedly a cheap wine but he could not find it anywhere and it was a relatives favourite wine . So he thought he would give this store a go.

One of your colleagues then said something along the lines of “I don’t think we sell anything as cheap as what you’re looking for” “you don’t look like you can afford the wine here” etc. Among many other condescending comments. He was only after his mums favourite wine , not “a wine to get you drunk cheap” in your collages words .

Overall this colleague was very condescending, rude and disrespectful. Following them all around , constantly making comments and judging them based on age / looks etc .

They are all socially awkward and this experience was not pleasant for any of them.

I hope this feedback helps the certain colleague understand that how they acted was unacceptable and this made their first visit a very unpleasant one . Therefore they will unlikely visit again

I’m sorry to leave such a bad review.

Regards

Egg R.

5/5

Oliver is a very nice guy! Will definitely visit again

Caroline T.

5/5

Love this store - they are so helpful; huge range of products; very reasonably priced; tasting opportunities next to the till. Brilliant!

Peter W.

5/5

The entire staff at the shop currently are a first class advert for Majestic. The only downside is the shortage of whisky and ognac or armagnac on taste or sale. This is not their fault. There are lots of gins and wines on taste.

Lee

5/5

Excellent selection and the staff are very knowledgeable and always on hand to give good advice.