Mats Garage - Goole

Mats Garage: A Trusted Automotive Service Provider

Mats Garage stands as a well-established and reputable auto repair shop and car inspection station located in Goole, United Kingdom. Situated at Mariners St, Goole DN14 5BS, the garage has earned a strong reputation for providing reliable and professional automotive services to a wide range of customers. Their commitment to customer satisfaction is evident in their consistently high ratings and numerous positive reviews. The facility is designed to cater to diverse needs, offering a comprehensive suite of services under one roof.

Location and Contact Information

Mats Garage’s address is Mariners St, Goole DN14 5BS, United Kingdom. For immediate assistance, you can reach them directly at Phone: 1405780935. To explore their services and capabilities in greater detail, visitors are encouraged to explore their website: Website: matsgarage.co.uk. It's generally recommended to make an appointment to ensure availability and streamline the service process.

Services Offered

Mats Garage offers a broad spectrum of automotive services, addressing both routine maintenance and more complex repairs. These services include, but are not limited to:

• Vehicle Inspections (MOT): Ensuring compliance with UK road safety regulations.
• General Servicing & Maintenance: Regular servicing to maintain optimal vehicle performance and longevity.
• Brake Repairs & Replacement: Comprehensive brake system diagnostics and repairs.
• Clutch Replacement: Professional clutch replacement services.
• Suspension & Steering Repairs: Addressing suspension and steering issues for enhanced driving safety.
• Diagnostic Services: Utilizing advanced diagnostic equipment to identify and resolve vehicle malfunctions.
• Engine Repairs: Comprehensive engine diagnostics and repair services.
• Tyre Services: Sales, fitting, and maintenance of tyres.

Accessibility and Amenities

Mats Garage demonstrates a commitment to inclusivity and convenience, offering several amenities to enhance the customer experience. The garage features a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring ease of access for all patrons. For customer comfort, a toilet is available on-site. Furthermore, the garage accepts a wide range of payment methods, including credit cards, debit cards, and NFC mobile payments. The team is dedicated to providing a stress-free and efficient service, often emphasizing clear communication and transparent pricing. It’s worth noting the garage is staffed by experienced mechanics who prioritize quality workmanship and attention to detail.

Customer Feedback and Reputation

Mats Garage has garnered a strong positive reputation within the local community, evidenced by the numerous reviews on Google My Business – currently, the company boasts 109 reviews with an average opinion of 4.7/5. This outstanding rating reflects the dedication to customer service, the quality of repairs, and the overall positive experience reported by clients. Customers consistently praise the professionalism and helpfulness of the team, particularly the proprietor, Mat. The efficient and straightforward processes, coupled with the clear explanations provided, contribute significantly to the high level of satisfaction. Many customers specifically highlight the patience and care shown during the service process, alleviating concerns and building trust. The garage’s ability to handle complex repairs with precision and expertise is a recurring theme in customer feedback. It’s clear that Mats Garage prioritizes building long-term relationships with its clients, fostering loyalty through consistently excellent service.

Key Features Summary

Here's a summary of Mats Garage’s key features:

• Comprehensive Automotive Services: From routine maintenance to complex repairs.
• Experienced Mechanics: Skilled and qualified professionals ensuring quality workmanship.
• Customer-Focused Approach: Prioritizing clear communication, transparency, and customer satisfaction.
• Accessible Facilities: Wheelchair-accessible car park and entrance.
• Convenient Payment Options: Accepts credit cards, debit cards, and NFC mobile payments.
• Appointment Recommended: Enhancing service efficiency.

👍 Reviews of Mats Garage

Paula R.

5/5

I’ve been using Mat’s Garage for MOTs and services for many years, and today I bought my car from them. Mat was completely professional, extremely helpful, and took the time to answer all my questions. Everything was explained clearly and patiently, which really helped ease my nerves. The whole process was smooth, straightforward, and handled with great care. I would 100% recommend this garage!

Ruth W.

5/5

I had my car serviced and MOT'd today. It was a great experience from start to finish, which is not always the case for a lone female car owner. They booked me in quickly, listened to an issue the car was having (and resolved it as part of the service) and when I was five minutes late for the pick up had waited for me. The instructions were clear on pick up time and I knew if I hadn't made it the car would have been safely locked up until morning. The price was extremely competitive and I would feel happy recommending to others.

Anthony S.

5/5

A really great experience buying our latest car.

The car was really well presented and exactly as the web description and the pictures were bang on for the vehicle.

The team were really friendly and the car taken prior to picking up the car was great with a full service and MOT.

Very happy with both the service and the car and highly recommend MATS to anyone.

Jon-Mark B.

5/5

Excellent service, helping out with some urgent repairs. Both my vehicles now use them. A*

Mick M.

1/5

Dropped my car for oil change and oil filter, specifically mentioned don't want any other work to be done on car. Few hours later went to collect extra charged for spark plugs, told was needed to be replaced due to mileage.
Without even calling to inform me is recommended, ask if I want or if I have the money.
Also putting down on invoice screenwash when said ive topped up myself before dropping the car their reply "we just tick it as a routine "
From my experience with this garage don't recommend using their services for lack of communication n transparency

lvs L.

5/5

Huge apologies for not trusting you regarding part replacement. Thanks for great job done and wish you the best. Thanks for professional attitude and conversation. 5 STARS

Nathan D.

5/5

Great friendly service
If need a nice genuine car garage, then look no further than Mat's Garage, bought our car, really easy and friendly service, plus a good deal on pert exchange 😀
Highly recommended 👌

Dee S.

2/5

Could have been better if I'm totally honest. Bought a car a couple years ago, and engine management light came on on the drive home. Was assured it was due to a sensor they'd ordered, but hasn't came in. Was told as soon as it comes in, they will fit it free of charge. This has never materialised. Also had to take the car back more than once for a squeaking suspension arm part, which was apparently fixed (on the last day of warranty, cos it apparently couldn't be heard on 1st visit to sort it) After they said they'd fixed it on the second journey back over to them, I had to pay to get it done elsewhere as it was still squeaking, and an expensive fix, so I doubt it was actually done. I know I'd be charged full price to get it done properly, and be sat all day in goole for the privilege, so made no sense going back. To this day, no word of this 'back ordered sensor'. Don't walk in blind if looking to buy is all I'm saying. Having to drive back n forth to them when you don't live locally is costly and very time consuming