Nicholas Humphreys Estate and Letting Agency - Durham - Durham

Mrs W.

I was thinking about giving 1 star but Audrey is nice and patient. Hence one of employees is not that great to be honest.
I don’t know if he treats me bad is based on my race or he just treats everyone this way. I didn’t have a nice checking out experience with this agent but I didn’t want to waste too much time, so I had to spend more money. At first he wanted to charge me a lot for some damage made by natural and definitely not by people. After arguing and stating a clear explanation, I did have some reduction.

The most important point is, after moving out, as I left my router there, paying extra fees of two months, I connected him to reach out to the new tenants to check when they have time so my friends could fetch it for me, ignoring the fees. After sending him two emails, he never replied. I wonder why this post service can be trash like this.

Students don’t need to spend time and money here. Some employees say things in different ways which may confuse you and they may ignore you after your renting period is over. I will never recommend!!

Nicholas A.

I rented from Nicholas Humphreys for a year, and they were an amazing agency who responded quickly to all issues raised. Their student properties are also some of the best in Durham. Audrey was especially helpful, helping run paying the bills and the upkeep of the property, she also helped find a property as a return customer.

Overall brilliant letting agency.

Mary I. P.

We were thrilled with the service provided by Robbie, Sam and the team at Nicholas Humphreys Durham. They were very knowledgeable and always happy to help with any questions we had during our house move. They regularly kept us up to date of any developments and guided us through each step of the process. We would like to say a huge thank you to the whole team!
Mary & Chris

Charlotte H.

The team at Nicholas Humphreys were amazing in assisting us with buying our home. Communication was excellent and everything flowed really nicely. We felt very comfortable throughout the process, thank you so much to the team! 🙂

Kate T.

We cannot fault the service that Nicholas Humphreys Durham provided for myself and my family when selling our home. Communication was amazing throughout the whole process, making it a stress free experience all round.

Josh T.

These guys have been absolutely brilliant from start to finish with my house sale. From being totally flexible and working around my young family when it came to initially advertising the property & coordinating awkward viewing times, all the way through to completion (a long road) where Sam and Robbie made themselves available every single time I had a question or query. Can’t recommend them highly enough - thank you lads!

Florine G.

The whole experience was horrible. If you want to be treated like a money bag rent with them. Message to all students Do Not Waste your time.

Damon Z. L.

My experience with Nicholas Humphreys has been exceptional and professional. The staff are very polite, approachable, and knowledgeable. Their service was prompt and effective, and advice regarding mortgage brokers and solicitors extremely informative and useful. I wholeheartedly recommend them.