O2 Shop Exeter - Exeter

O2 Shop Exeter: A Comprehensive Guide

For individuals seeking a reliable and convenient source for mobile phone needs in Exeter, O2 Shop Exeter stands as a prominent and well-regarded establishment. Located at 241 High St, Exeter EX4 3NZ, United Kingdom, this store offers a comprehensive range of services and products, making it a valuable resource for both new and existing O2 customers. The store’s telephone number is 1392424200, and visitors can explore more details on their official website: stores.o2.co.uk. This detailed overview will provide potential customers with all the necessary information to make an informed decision about visiting the store.

Specialties at O2 Shop Exeter encompass a dual focus: a dedicated cell phone store and a specialized mobile phone repair shop. This dual functionality allows customers to not only purchase the latest handsets and accessories but also to receive expert repairs for their existing devices. The store’s team is equipped to handle a variety of issues, from screen replacements and battery repairs to software troubleshooting and more complex hardware malfunctions. They prioritize customer satisfaction and strive to provide efficient and effective solutions.

Other Points of Interest contribute significantly to the overall customer experience. In-store pick-up is readily available for online orders, offering a convenient way to receive purchased items quickly. Furthermore, the store provides a range of on-site services, including SIM card activation, account management, and device setup. Accessibility is also a key consideration, as the store boasts a wheelchair-accessible entrance, ensuring that all customers can comfortably access the facility. To enhance convenience, free Wi-Fi is available for customers to use during their visit. The store also welcomes quick visits and is equipped to handle a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, providing flexibility for customers’ preferences.

Opinions regarding O2 Shop Exeter are overwhelmingly positive. The company currently holds 184 reviews on Google My Business, with an average rating of 3.8 out of 5 stars. This demonstrates a strong level of customer satisfaction and highlights the store’s commitment to providing quality service. Here’s a breakdown of common positive feedback:

• Friendly and helpful staff: Customers consistently praise the knowledgeable and courteous staff for their willingness to assist with any questions or concerns.
• Efficient repairs: The mobile phone repair services are frequently commended for their speed and effectiveness.
• Wide selection of products: Customers appreciate the extensive range of mobile phones, accessories, and O2 plans available.
• Convenient location: The High Street location is considered easily accessible and convenient for local residents.

Location details are crucial for prospective customers. Situated at 241 High St, Exeter EX4 3NZ, the store benefits from a prime location within the city center. This accessibility makes it easily reachable by foot, public transport, or car. The store's placement contributes to its visibility and convenience for a broad range of customers. The store’s operating hours should be confirmed via their website or by calling the store directly to ensure they align with individual schedules.

Recommended Information for visitors includes:

• Contact Information: Phone: 1392424200; Website: stores.o2.co.uk
• Address: 241 High St, Exeter EX4 3NZ, United Kingdom
• Services Offered: Cell phone sales, mobile phone repairs, SIM card activation, account management, device setup.
• Payment Methods Accepted: Credit cards, debit cards, NFC mobile payments.
• Accessibility: Wheelchair-accessible entrance, Wi-Fi available.

In conclusion, O2 Shop Exeter represents a dependable and customer-centric option for individuals seeking mobile phone solutions in Exeter. With its combination of retail sales, repair services, convenient location, and commitment to accessibility, the store provides a positive and valuable experience for its customers. The consistently positive opinions and a 3.8/5 star average rating further solidify its reputation as a trusted provider within the community. Potential customers are encouraged to visit the store or explore their website for the most up-to-date information and services offered.

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👍 Reviews of O2 Shop Exeter

Samuel H.

1/5

Usually impossible to even get acknowledged in here. Which may be for the best, as on this occasion there was no queue, butvthe absolute basket case salesman in this store legitimately tried to convince me that £65 per month is cheaper than £44 per month. I almost couldn't believe my ears. 10/10 for brass neck, but surely insulting people's intelligence so thoroughly can't work very often, can it?

Lee P.

5/5

After 5 difficult days trying, and getting nowhere to get an issue with my wife’s iPhone order sorted via 202 and social media, I went into the Exeter store. What a difference in service. The staff were all polite and extremely helpful. and my problem was dealt with and sorted within minutes. Can’t thank them enough.

hebron B.

1/5

Went to 02 exeter today and a lady called chloe saw me entered and knowledge me, when she finished with the customer she was helping. She looked at me and then proceed to go to another customer which entered the shop 5 minutes later than myself. Until my fiance said something she completely ignored us. Chloe is a horrible sales rep, dont use her as she is pointless and a liar.

Linda P.

5/5

I just had to say what helpful and friendly staff there are in this store. I have had several visits recently, being a mobile numpty, about getting a new phone. Eventually I had two to choose from and went in yet again. The one we decided on was no longer availble, so I bought it in John Lewis, thinking they would help with setting it up. How wrong I was! They would ... at a considerable cost. Luckily O2 came to my rescue again when I couldn't set up properly and helped me out. Fabulous service, I'm so grateful. I would highly recommend this store. I'm just sorry I couldn't buy my phone from them. Thank you O2 Exeter!

Natalie M.

5/5

I went to Exeter O2 shop and was served by Dhaval, he was was extremely helpful and patient! He resolved my SIM card issue and now I can use my phone again.
Dhaval thank you so much for your time, help and amazing service, very much appreciated.

Olivia

5/5

Rachel was so lovely and went above and beyond to help us with an issue that we couldn’t sort over the phone or via chat. She was so helpful, and working so hard considering they were short staffed. Thank you so much 😊

Simone S.

5/5

Two really helpful staff members solved a tricky SIM problem on my phone today. Didn't get their names but one has been there years, he told us, and the other was a younger chap. Thank you, both, very much.

Molly A.

2/5

Death dear dear, called in mid- morning today , Monday. Initial
Impression was poor .
Only one assistant dealing with a customer, other staff oblivious of me .
Eventually staff member did attend to me and showed me the demo phone I wanted but it wasn't in stock.
Staff member who dealt with me looked scruffy and assistants only had a lanyard to indicate they were staff. Some simple but smart uniform would be more reassuring and welcoming I feel.
Not a pleasant experience going in the store today sorry to say.