Pizza Express - Henley-on-Thames

John

This is a great little restaurant and the prices are pretty reasonable. The app is also super handy and means you can pay at the table. It was also clean and not too crowded. The food itself was tasty and arrived quickly. The staff were friendly enough. The only downside was that the staff seemed incredibly rushed and stressed, to the point of them literally running around, despite the restaurant not being that busy. I thought this was a little alarming and dangerous and I hope they’ll hire more people if there’s a staffing issue. That said, I’d definitely come back here as it was a good experience overall and I’d recommend it to others.

Clare McCarthy

Exactly the standard of food I would expect but the server today was exceptional. She was serving the whole and busy restaurant by herself whilst assisting staff in the kitchen. How she didn’t loose her cool I do not know! She was professional, friendly and efficient. She deserves a bonus!!

꧁: ʟ ѧ ʟ ѧ :꧂

Ordered via Deliveroo 22 Dec 2023.
Usual order (same as normal) yet all was awful and inedible. Deliveroo refunded (credit to account) but we hate wasting food and this lot was binned.
Our Smoky BBQ Chicken pizza was tough, dry and extremely spicy. So spicy that my ‘heat loving partner’ couldn’t eat it. It’s never been spicy before.
Our classic Margherita Pizza was overcooked and tasted bitter.
The Garlic bread w/Mozzarella was cold and really doughy.
The Lemon & Herb Chicken wings were horrid, seemed uncooked and tasteless.
The Halloumi Bites were dry and burnt.
We tried calling the restaurant multiple times from two different phones but they never answered.
We haven’t ordered again or returned to the restaurant despite it being within walking distance and having an App full of points/freebies.
I’ve no idea what went wrong that evening but it was a complete mess.

(Original review removed Dec 23’ due to technical glitch, hence recent feedback for previous experience)

Star Nold

A rather small Pizza Express off the main drag situated on the corner. I believe there may have been an upstairs, but we sat downstairs.

There didn't appear to be enough staff for the amount of guests.

I am glad we booked as I am not sure we would have been able to eat here otherwise.

The food was very good. We had Dough Balls starter and then the BBQ Burnt Ends Romana Pizza and Carbonara Pizza Express Al Forno.. the food was really lovely, other than some ends of the pasta being burnt.

The service was slow, we had to ask a couple of times for our jug of water and it felt a while to order and get our food.

It was a bustling busy place which caused it to be rather noisy.

Luckily I checked our bill as we had been charged for an item we didn't order or have. When I pointed this out the girl said she had realised she had done this and then forgot to remove it..

Overall, worth a visit for the food, but be prepared, you may have a wait on your hands.

Howard

Pizza and dough balls are what you'd expect from a Pizza Express (good quality chain restaurant style) but the building and location are a little bit special. It's very conveniently located and the internal layout is eclectic and muddled in a good way (little alcove spaces and twisting stairs that seem to reflect the building's age). On top of that, the staff were genuinely great - approachable and fun, easy-going but efficient. Nice spot to grab a pizza.

Jonathan Baker

Calzone was luke warm, service was good and pleasant.
I should have asked them to heat it up but was Hank Marvin so chose not too. My choice however shouldn’t have needed to be put in that position.

Keren E

Great service and accomodating staff. Food was quick and your standard pizza express quality. A nice family meal

Elena Moiseeva

I was very disappointed with the choice of pizza, the menu promised a salad in the center, the pizza cost about 16 pounds,

I ended up with a thick piece of dough 5 shrimps and a handful of spinach instead of the promised salad and even no cheese ..

So Expensive and so not good.

Ps
The staff of the restaurant are doing well.
The problem is in you general menu what is misleading and false