Simms News - Whitley Bay

Curt M.

The look on the guys face when he saw me about to use the Evri parcel device was priceless! He shook his head and rolled his eyes! 😂. He just about barely managed to take his eyes off his phone to scan the parcel and give a receipt to me. Won't be back if you paid me!

ashblends

Don’t see the point in this store doing Evri if you’re going to be treat so rudely when using it. The guy behind the counter spoke to me in such a belittling manner, and kept snapping at me despite me being polite to him. I also struggled to understand him cos he kept mumbling. He could have simply said “the evri machine is to the side of you there” instead he was looking down on me and then saying “turn around” “no, other way” directing me like a child it was so unnecessary. He couldn’t have looked more bored to be there too. When I asked which box to place the return in when we were done, he snapped at me “it doesn’t matter” I’ve never been so uncomfortable and frankly angry in my life.
Hoping I never have to do another return in that shop cos I’m put off for life.

Daniela S.

“I’ve been visiting Simms News for a while now, and it’s always a fantastic experience. The staff is friendly, attentive, and they make you feel like part of the family. The selection of newspapers, magazines, and local items is impressive, and there’s always something new to discover. It’s one of those places that just feels welcoming, with great customer service and a genuine community atmosphere. Whether I’m looking for a quick read or a special gift, Simms News never disappoints. Highly recommend!”

Gyulyar C.

The staff were incredibly friendly and knowledgeable, helping me find exactly what I needed. The quality of the products was top-notch, and the prices were very reasonable. I'll definitely be returning again.

Gillian F.

Not been in for a while due to rudeness I endured a few month ago but needed to post a parcel urgently so I had no choice but to use here...lady was like a different person to the last time I was in...said hello and have a nice day when I'd finished and also had a chat while zapping the parcel...so next day I had another parcel so off in I go again..this time the man...watching a film on phone....I said afternoon before I headed to the machine...heard a grunt...handed my parcel over and he never raised his head from watching his phone...not a word spoken...so ignorant!!!! Needless to say I definitely will not be going in again...urgent or not!

Alan O.

Shops absolutely smells like poo and the people behind the counter are really rude and aggressive.

Edit: Great reply buddy. Really mature business owner right there. Invest in some cleaning products, and a grammar tutor for that broken English.

Edit 2: Owner replied to this review ‘the smelling should be you’ which I assume was his attempt at implying I was responsible for the grim smell coming from his scabby little shop, however has since deleted it.

Courtney L.

Please ignore most of the reviews posted - I absolutely could not fault this shop nor its customer service. You will not meet two nicer people who run a local shop in this area. They will answer all your questions, assist you in every way possible and are so welcoming.

Jess S.

Very handy for parcels. Great selection of snacks and odd & ends. I would ignore any negative reviews about this place as the lady is lovely and very helpful!