The House Name Plate Company - Wrexham

Aimee F.

I am not impressed with the quality of my letterbox and I am appalled by the lack of customer care.
I've had a basic letter box attached to my gate for a little over a year ( fitted January 2024 ) and the product has already developed rust on the top of the product. I contacted to the company a few weeks ago and no one has responded or acknowledged my message. I fear they know they sell poor products, and do not care about their customers. I do hope I'm wrong.

Amanda A.

The House Name Plate Company has exceeded my expectations, from the first point of contact with Hayley all of my concerns were addressed promptly. The quality of the signage matches the high quality finish I expected. All care and patience was put into the work and it was sincerely appreciated. The superior craftsmanship and caring sales team were a pleasure to work with and are truly inline with the high end vision and values of my company. The aftercare service is second to none Thank-you

KT A.

The Nameplate Company creates master pieces that can be treasured and appreciated for a lifetime. The craftsmanship and customisation has care and attention to every last detail. The staff are an absolute credit to the company and give the best customer service I have ever experienced in my lifetime. I cannot express enough how much I would recommend this company..thank you for creating something meaningful, it is an absolute treasure.

TLE

There is nothing bad to say about the House Nameplate Company, from first point of contact up until delivery they have been of great help, efficient and professional throughout. I first contacted the company directly through Instagram as the nameplate we had our hearts set on (Premium Smooth Slate house sign 25x25cm) was originally unable to fit our full road name. Not a problem at all, the lovely person at the end of the DM's was brilliant and sent over a draft copy where they had made the text smaller and so allowing the road name to fit on fully. Delivery was quick and within the times stated on their lovely website, which was brilliant and we expected it to be longer due to our amendments. The packaging was exemplary too, a brilliant sturdy bubble wrap pocket meant there was no risk of my new nameplate being damaged by the courier. The videos on the website meant it was a breeze in installing the hidden fixings and then mounting onto our outside wall. The quality of the slate is amazing, natural marks on it give that bespoke feel and the finish of the product is perfect. A huge thank you to The House Nameplate Company and 100% would recommend 👍

(And in the picture I have blurred the main name out for data protection)

Gareth R.

We had our brass house nameplate restored and the result was exceptional! It looked like it should belong on a restored steam engine. Took a few weeks as I think they group them together with other orders and the wait was absolutely worth it. Lacquer finish means it won't have to be polished regularly. Cost was £40 which is an absolute bargain.

Jen M.

Had a small issue with my log unit as it had been dropped by the courier, I cant believe how fast and polite this company was in apologizing for the inconvenience and replacing the item as well as having the old item returned to them. Fabulous company, i will be using again d would recommend using them, communication second to none as well 5 stars for me with these people

Paul M.

Absolutely outstanding customer service, my emails were answered almost immediately and my item, which I needed urgently, was dispatched within a couple of days, with next day delivery. Everyone was super helpful.
I ordered a headstone for my dog, it looks even better than I expected. It's a quality piece of workmanship.
I can't thank everyone enough.

Rosso R.

Absolutely brilliant. We ordered a bespoke design and they manufactured it to an amazing standard. Do not hesitate to order from this company. I would give them 10 more stars if I could.