The Range, Alphington - Exeter

Matt O.

Absolutely amazing place, everything you want or need in one place. Went in today for some plant pots, left with a heavily discounted gazebo/bar as it was an ex display piece. Kieran was an absolute superstar and helped us dismantle it in the shop, get it to the car, and even helped put it in the car. Absolute credit to the team, really friendly and helpful. Apologies to the other lad that helped us with the details as I didn't get his name but he was brilliant as well. Probably one of the best range stores in the UK

Jeanette ?. W.

No air conditioning in the store made like a sauna, I actually felt ill in there. The staff were very thin on the ground and quite frankly, the place was filthy . The store had abandoned stock in the aisles , the checkout area was dirty with dirt and debris in the belt and collection area. There was one member of staff on the only checkout open when I was queuing and that was on the returns desk. This member of staff had no authority to do returns or exchange ! Really!!🤔. That was obviously really good planning. After tannoy calls , then a loud discussion with a reluctant colleague, another checkout opened, Just as filthy as the first one was.
I actually complained to the member of staff who informed me that they were short staffed and couldn’t get staff to work in that store. Maybe management need to look at themselves, If nobody wants to work there, there’s obviously something wrong
Now the Range is actually an Iceland store as well, I really wouldn’t purchase anything from the Iceland part due to the lack of standards in general. This store makes the Exmouth Range look like an offshoot of John Lewis!!!

mike M.

Queues at weekends are ridiculous... Hears a wacky idea... get more staff.

Also, if you ask staff for help you'll get answers like "we may have it" and look away as if the job is just too hectic and stressful to help an actual customer.... no chance of them actually really helping you look for something.

Philip H.

Lots of choices here for all the house and a few items of food. I popped in for a new pillow and picked one up for £11.99, not too bad. Had a walk around and saw a cafe and toilets for customers. Not as big a food choice as the Range in Plymouth, but if you need food there is an Aldi and Iceland just across the car park.

Paul S.

Good store and prices. It seems to lack some experience in the staff. It was a Monday afternoon.

Steve N.

Cafeteria nice but the latte is weak not enough coffee... another thing letting it down are the filthy windows overlooking the outside ...come on the management, Clean the glass regularly.
Steve Novak Window Services 🪟 Torquay

old R. O.

Good selection of bits and bobs I didn't know they had a Iceland in store good to know prices reasonably good but not the best

Steve A.

This store was very messy even though there were staff moving around on the shop floor. We checked out having only filled two baskets as we got sick and tired of having to move for a plain clothed female member of staff who had left her manners at home. I don't know where she thinks she works but her entitlement made the only customers in the store leave.