TICKTEAM - Bristol

Cecilia C.

Tickbox Marketing has been instrumental in allowing us to run our service. They clearly believe in using technology to help communities thrive. Claire and her team are honest, reliable, knowledgeable, creative and always quick to help when we need it. We highly recommend them!

Conrad P.

Please stay clear of Tickbox.

If you desire a high quality responsive website for your business I do not recommend using Tickbox.

Tickbox are unable to take constructive criticism and have acted in an extremely unprofessional manner.

After not being completely satisfied with the service delivery we gave constructive feedback to try and resolve issues.

Shockingly our feedback was met with extreme resistance and the customer service agent took the feedback very personally.

Due to the extremely unprofessional customer service skills we have decided to take our needs elsewhere.

Tickbox initially offered us a refund however they are now refusing to honour their promise.

Luckily due to Tickbox being consistently unprofessional we haven’t signed a contract and will be taking legal action to resolve this issue.

Overall we feel very disappointed and hurt by the actions of this company. We do not recommend Tickbox.

Zena P.

I have worked with Claire and her team several times over a number of years. She and they have always been supportive, full of ideas and work has always been delivered on time. I am very happy to recommend Tickbox Marketing.

Jane S.

Tickbox are a small boutique website agency that have helped develop our charity's website over the last 5 years to provide excellent ROI. The team are friendly, hands-on and always respond quickly.

Stephen P.

Highly recommended. HorseWorld Trust have worked with Tickbox for more than 13 years and during that time, we have enjoyed a close working relationship with their team. We continue to benefit from their deep understanding of our work and that of the charitable sector.

Ruth P.

I am very unsatisfied with the unprofessional service that I have received from Tickbox Marketing.

Having reviewed the test website I had some changes that I wanted to implement to make the website more responsive for mobile and tablet. Unfortunately, I was met with a combative attitude and was suggested a refund without even attempting to take on the suggestions and amendments.

I have received poor customer service and now they have not followed through with the initial statement that they would refund me, instead only offering a partial refund.

I would not do business with them again. After being a long-standing customer this is very disappointing and surprising.

shelley D. G.

An incredibly professional service from this small but cutting edge agency. Always a pleasure to work with and have many projects on the horizon aimed at Tickbox for their excellent help and support.

David B.

I've worked with Tickbox on two website projects now and they've delivered a great service, have always been responsive to any questions or queries and have been a joy to work with.