Universal Television & Media Ltd - Luton

Nimah Kuzbari White

An absolute pleasure to work with! Universal Television & Media very much felt like an extension to our team and were equally invested in the success of the campaign from start to finish!

Lucie S

A company with no respect for the voice-over artists it works with. They refuse to pay you according to industry standards and offer an absolutely ridiculous fee. Many voice-over artists no longer want to work with them for these reasons.

Zoe Croft

We used Jonathan & team for our first digital TV campaign. It all went smoothly from briefing and creating the creative concept, through to booking the media - we ended up booking 2 more campaigns, producing the ad, all the liasing on the script and approvals, through to monitoring the results. All of the team were great to work with - flexible and providing best practice guidance. The TV ad drove sales exceeding our expectations and we look forward to doing more.

Joe

If they approach you as a start up business, pitching "so much free ad time from the channel X, in order to get new brands onside with TV advertising early, just pay X fee for production costs" then do yourself a favour and walk away.

Long story short, Jonathan later admitted to me that if I wanted to run the exact same campaign again, it'd be almsot half the cost of what we had paid for. When questioned why we had overpaid, he explained that paying for production costs only etc was how they worded it to get new clients onboard.

Their approach stated that my brand would go to the board competing against other start up brands, to have the opportunity of free air time by way of ads on X channel. Can't say I completely believed this but I did truly believe, as it made sense, that I would be getting a competitive rate as a start up to help the TV channels compete against start ups just sticking with META ads.

All that aside, I made Universal TV Media aware that I wanted the campaign to run around October/November. At the start of November I and not heard from them, I trusted they'd be aware of what had been stated and could still have the ad on TV well before Christmas. If I hadn't of contacted them I'm not sure they would of ever got back to me.

The ad was late to air, eventually the campaign started in March the next year, it did not run as was agreed and did not air as scheduled. At one point there was a month gap where the campaign just did not run and had I not have chased them, then I dont beleive I would have received anymore air time and would of just been forgotten about. Universal TV media blamed the channel repeatly, claiming it was not their fault, and yet were constantly slow to respond to email, with me repeatedly having to phone to get any update or answer as to why nothing was running as had been agreed or planned. Johnathon was always apologetical, and as has been previously stated in this review, did concede to me their client onaboarding tactic and the realistic cost of the campaign should it of aired around Christmas time would have been closer to [but not above] the figure I had paid.

At the start of the process I was promised analytics and also sorts of post campaign review, I didn't even receive a single email after the campaign ended.

If you're start up brand, steer away from this offer, had I have put the equal amount of money into META ads I'd be in completely different position. The TV ad campaign had little to no impact at all to sales and website sessions saw only a small increase.

Going with this company after their pitch, I have chalked down as my biggest business related blunder to date.

The Divine Luxury Hub Team

Great company to work with very understanding team of people they supported us through a tough situation just to ensure we produce the ultimate final piece, they really have a true vision to see our company do well. That money can’t buy! 👌

Huge Thank you to the team

Chris Avery

It's not often that I'm genuinely taken aback by the quality and commitment of a service, but Universal TV Media has done just that. At the outset, I must admit my skepticism was palpable. We've all encountered companies that promise the moon but underdeliver significantly. Yet, with Universal TV Media, there truly was no 'catch' - just a team of dedicated professionals consistently delivering excellence.

What stands out the most about this team is the meticulous attention to detail. Every video and TV ad they've produced for our clients is not just aesthetically appealing, but also strategically tailored to resonate with the target audience. They have a knack for capturing the essence of a brand and translating it into compelling visuals and narratives.

However, it's not just about the outstanding media output. The post-campaign analysis they provide has been an eye-opener. Their thorough breakdowns, insights, and recommendations have been instrumental in steering the direction for many of our clients. This kind of analytical acumen has proven invaluable, offering a roadmap for future strategies and ensuring that every advertising dollar is well-spent.

All our clients who've had the pleasure to work with Universal TV Media have reaped significant benefits, not just in terms of visibility, but also in measurable business growth. It's a testament to the team's holistic approach - where creativity meets data-driven strategy.

In an industry often filled with hyperbole and unmet promises, Universal TV Media stands as a beacon of reliability and excellence. We couldn't be happier with our collaboration and look forward to more prosperous endeavours together in the future.

James Sutton

Had a great set of adverts created for us with good result in various categories: sports, eye health and vitamins.

Look forward otto working again with them in the future,

Gemma Whitfield

I’ve been working with Universal TV for the past year. From the very beginning their communication has been second to non, getting back to every matter so quickly, supportive, professional and friendly.
We worked on a tv campaign and all members involved during the process were a joy. I was quite fussy through the process however nothing was too much work or hassle. The end result was absolutely stunning and I was over the moon with the quality. Even after the campaign ended the team provided me with a very detailed report along with telephone calls going through it with me. It’s since lead onto Soul Shropshire signing up to another campaign due to the success. Thank you Universal TV & Media.