Vaughans / Euronics - Carmarthen

Vaughans / Euronics

Located at the address Pentre Rd, Ddôl, St Clears, Carmarthen SA33 4AA, United Kingdom, Vaughans / Euronics is a reputable and reliable store that specializes in appliances and electronics. With a phone number of 1994232777 and a website at vaughans.co.uk, this store offers convenient ways for customers to get in touch or learn more about their services.

Specializing in appliance and electronics sales, Vaughans / Euronics offers a wide range of products to cater to their customers' needs. They also provide additional services such as delivery, in-store pick-up, on-site services, and more. Their accessibility is further enhanced with facilities such as a wheelchair-accessible car park and entrance. Payment methods are diverse, with options including cheques, credit cards, debit cards, NFC mobile payments, and more. Free street parking and parking lot options are available for customers' convenience.

With 19 reviews on Google My Business, Vaughans / Euronics holds an impressive average rating of 4.2/5. Customers have praised their excellent customer service, with some highlighting the exceptional assistance provided by staff members like Josh, Anthony, and Sam from Carmarthen and Haverfordwest. Their dedication to resolving complex issues and going above and beyond for their customers has earned them a well-deserved reputation as a top choice for appliance and electronics needs in the area.

Overall, Vaughans / Euronics is a reliable and customer-focused store that offers a wide range of appliances and electronics, with a convenient location, diverse payment options, and excellent customer service.

👍 Reviews of Vaughans / Euronics

Nat W.

5/5

Vaughans have been absolutely superb. They were highly recommended and now I know why. I came to them with a complicated issue with a washing machine that I needed to replace and they were brilliant. Josh, Anthony and Sam from Carmarthen and Haverfordwest all went above and beyond to sort everything for me. The delivery team were extremely considerate and really went out of their way. Well done Vaughans! Five star customer service!

Heulwen H.

5/5

Excellent service from the delivery driver who brought our washing machine and tumble dryer today. Would like to thank him very much. Although I did ask his name I have forgotten it(think he said Niki). He was really helpful!

Heulwen H.

5/5

Just visited Vaughans in St Clears to buy a washing machine and tumble dryer. The service from the staff member called Anthony was excellent. Couldn't do enough to assist with my purchases.

Richard E.

4/5

Very helpful good choice , have bought here with no issues. Recommended.

Rhian D.

5/5

Excellent service had my machine delivered next day, very impressed with the customer service, will definitely recommend

Donna H.

1/5

Visited the St Clears store yesterday to purchase a fridge freezer. The one I’d seen online wasn’t on display in store but the assistant enabled me to purchase it after finding it on his computer. I was informed it was free delivery to outside of my property but would have to pay a charge for it to be brought inside, unpacked and installed as it’s a large box. Also it would be a two man job for it to be brought inside. Fast forward to today and the delivery arrives. One man, who I have no complaints about, a sack truck and a fridge freezer with a quilted cover on it. I asked the man why there was no packaging, to be informed that the item was an ex display, which at no time was I informed that I was purchasing an ex display item. The order note had something scribbled out on it and ex display put in its place. The delivery man stated that I should have been informed by phone call that it was an ex display model. I immediately phoned the St Clears branch and asked the assistant who took my order yesterday why my delivery was ex display with no packaging and why I hadn’t been informed, furthermore why was I being charged a delivery rate for unpacking an item that had no packaging. I was offered no apologies, was offered my delivery charge back. I believed I was purchasing a brand new packaged item which this obviously wasn’t. He tried to tell me the ex display model had only been on display since last Friday in the Haverfordwest store and was already discounted because it was ex display. None of this he knew when he took my order and money. There’s nothing like making it up as you go along. I sent the item back and went in store for a refund. Once again, no apologies, very poor customer service and a pack of lies from the assistant in St Clears. This is the gratitude you get when you try and support a local business but the assistant in St Clears doesn’t value local customers.

Mai J.

5/5

Just had a delivery of a washing machine which I only ordered yesterday . Fantastic service and
The delivery men were fab so chatty and friendly nothing too much trouble. Never used vaughans before bit I definitely will be using them again

Mary D.

5/5

Excellent service with friendly, knowledgeable and helpful staff in the shop.
Delivery people just as good. Received our purchases very promptly and would definitely shop there again.